High
D3 232 on Worcester Bosch Hideaway

An external safety device or thermostat has disconnected, telling the boiler to stop running for protection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The external switching contact has opened

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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