Worcester Bosch Hideaway Fault codes & diagnostics

151 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Oil 12-32 kW 1994-2009 Discontinued

Replaced by: Greenstar Highflow

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
5 Emergency 113 High 5 Medium 28 Low

All 151 documented codes

Tap any card for details

Fast flash

Your boiler has detected a critical internal error with its electronic brain or air flow system and has locked itself for safety.

High Engineer only £180-450

Parts commonly replaced

  • Fan assembly
  • Code plug
  • Control board (PCB)

Related codes

2 pulses

Your boiler has been left in a testing mode used by engineers and needs to be switched back to its normal operating setting.

Low DIY-safe £0-80

What to check first

  1. Locate the internal control panel behind the front flap.
  2. Find the small service mode or 'test' switch.
  3. Ensure the switch is moved to the 'Normal' or 'Minimum' position.
5 pulses

Your boiler has been left in a manual testing mode after a recent service, preventing it from operating at its normal settings.

Low DIY-safe £0-£80

What to check first

  1. Locate the service switch behind the front casing door
  2. Ensure the switch is turned to the 'Normal' or 'Maximum' operational position
  3. Reset the boiler using the reset button

Parts commonly replaced

  • None - usually a manual adjustment
  • Control knob (if physical dial is snapped)
9A 361

Your boiler's internal computer parts do not recognise each other and cannot communicate correctly, causing the system to stop working.

High Engineer only £250-450

Parts commonly replaced

  • Burner Control Unit
  • KIM (Boiler Identification Module)
9A 362

Your boiler's internal computer module does not match the main control board, preventing the system from starting up.

High Engineer only £180-350

Parts commonly replaced

  • HCM (Heating Control Module)
  • PCB (Printed Circuit Board)

Related codes

9U 233

Your boiler has lost its connection to its internal memory chip, meaning it cannot properly identify itself or control the heating process.

High Engineer only £140-300

Parts commonly replaced

  • Code Plug
  • Heat Control Module (HCM)
  • Electronic Control Board (PCB)
200

Your boiler is working correctly and is simply letting you know that it is currently busy heating your radiators.

Low DIY-safe

What to check first

  1. No action is required as this is a status code, not a fault.
  2. Check your thermostat to ensure it is set to your desired temperature.
  3. Wait for the heating cycle to complete.

Related codes

200 O

Your boiler is not currently experiencing a fault; it is simply indicating that it is firing up to provide central heating to your home.

Low DIY-safe

What to check first

  1. Check your thermostat is set to the desired temperature
  2. Ensure your programmer or timer is set to 'On'
  3. Wait for the radiators to warm up as this is normal operation

Related codes

201

Your boiler is simply notifying you that it is currently busy heating your hot water.

Low DIY-safe

What to check first

  1. Check if a hot water tap is turned on
  2. Wait for the hot water cylinder to finish heating
  3. Monitor the display to see if it returns to heating mode once the water is hot

Related codes

Showing 11–20 of 151
202

Your boiler is working correctly and is simply waiting for a signal from your thermostat to start heating up.

Low DIY-safe

What to check first

  1. Check your room thermostat is turned up high enough to call for heat
  2. Ensure your programmer or timer is set to an 'On' period
  3. Replace the batteries in your wireless thermostat if the screen is blank

Related codes

202 O

Your boiler is taking a short, temporary break to prevent the burner from turning on and off too frequently, which protects the internal components and saves energy.

Low DIY-safe

What to check first

  1. Wait for 5 to 15 minutes for the 'anti-cycle' timer to expire
  2. Ensure your room thermostat is turned up higher than the current room temperature
  3. Check that your radiator valves are open to allow heat to dissipate

Related codes

203

Your boiler is currently in a waiting state because there is no immediate demand for heating or hot water.

Low DIY-safe

What to check first

  1. Check if your thermostat is turned up higher than the current room temperature
  2. Ensure your heating programmer or timer is set to an 'ON' period
  3. Verify that the hot water tap is not currently running elsewhere

Related codes

203 0

Your boiler is working correctly but is currently resting because it hasn't been told to turn on by your thermostat or timer.

Low DIY-safe

What to check first

  1. Check that your room thermostat is turned up higher than the current room temperature.
  2. Ensure your heating programmer or app is set to 'On' or 'Auto'.
  3. Replace the batteries in your wireless thermostat if the screen is blank.

Parts commonly replaced

  • Thermostat batteries
  • External programmer

Related codes

204

Your boiler is temporarily pausing because the water inside it is currently hotter than the temperature you have requested.

Low DIY-safe

What to check first

  1. Check your room thermostat and turn it up slightly to see if the boiler fires up
  2. Wait 15-20 minutes for the water temperature to drop naturally
  3. Ensure your radiator valves are open to allow heat to dissipate

Parts commonly replaced

  • None - this is usually normal operation
  • Temperature Sensor (NTC thermistor) if code persists

Related codes

204 O

Your boiler is pausing because the water inside it has become hotter than the temperature you have requested.

Low DIY-safe £90-220

What to check first

  1. Check that your radiator valves are fully open to allow water to flow
  2. Ensure there is no air trapped in your radiators by bleeding them
  3. Lower the central heating temperature dial on the boiler front slightly

Parts commonly replaced

  • Temperature Sensor (NTC Thermistor)
  • Circulation Pump

Related codes

208

Your boiler is currently running at full power for a manual testing sequence and needs to be returned to its normal operating mode.

Low DIY-safe

What to check first

  1. Locate the chimney sweep switch (icon showing a small brush or a hole in a chimney).
  2. Toggle the switch back to the 'Off' or 'O' position.
  3. The boiler should return to normal temperature control automatically.
208 0

Your boiler is currently set to a manual testing mode used by engineers to check emissions and is not experiencing an actual part failure.

Low DIY-safe

What to check first

  1. Locate the chimney sweep switch (icon looks like a vacuum or brush) on the control panel.
  2. Turn the switch back to the 'off' or 'normal' position.
  3. Restart the boiler using the reset button if the code persists.

Related codes

212

Your boiler is overheating because the water inside is heating up too fast, often due to a pump failure or a blockage preventing water from moving through the system.

High Engineer only £180-450

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor
  • Central Heating Filter

Related codes

224 V

Your boiler has switched itself off because it has detected it is getting too hot, likely due to low water pressure in the system.

High DIY-safe £0-120

What to check first

  1. Locate the external filling loop (braided silver hose) usually found near the boiler or under the sink.
  2. Open the filling valves slowly until the pressure gauge on the system reaches between 1 and 1.5 bar.
  3. Press the reset button on the boiler control panel to clear the fault code.

Parts commonly replaced

  • Safety Temperature Limiter (Overheat Stat)
  • External Filling Loop
  • Pressure Gauge

Related codes

Showing 21–30 of 151
226

Your boiler has recorded that a technician's diagnostic tool was recently plugged in to check the system's error history.

Low DIY-safe £0-80

What to check first

  1. Press the reset button once to clear the display
  2. Monitor the boiler to see if the code returns without a tool being connected
  3. Ensure the service tool has been fully disconnected from the diagnostic port
227 V

Your boiler is failing to light properly even though it is trying to ignite, which means it cannot provide any heating or hot water until it is repaired.

High Engineer only £180-450

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Burner Control Unit (PCB)
  • Flame Sensing Electrode

Related codes

228 V

Your boiler thinks a flame is burning even though it hasn't actually started, which is preventing it from running for safety reasons.

High Engineer only £180-£450

Parts commonly replaced

  • Air/gas ratio control valve
  • Ionisation cable
  • Flame sensing electrode

Related codes

235

Your boiler's internal computer parts are talking to each other using different languages and need a software update or a compatible replacement part to work together properly.

High Engineer only £180-450

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main PCB
260

Your boiler has fired up, but it cannot detect the water getting any warmer, so it has shut down to prevent overheating.

High DIY-safe £120-280

What to check first

  1. Check that your radiator valves and isolation valves are fully open
  2. Check if the system pressure gauge is too low and top it up if necessary
  3. Bleed your radiators to ensure there is no trapped air blocking the water flow

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC thermistor)
  • External System Pump

Related codes

265

Your boiler has temporarily reduced its power output because it has reached the required temperature and is waiting for the heating system to catch up.

Low DIY-safe £0-120

What to check first

  1. Check that all radiator valves are fully open to allow heat to circulate
  2. Ensure the room thermostat is set high enough to call for heat
  3. Wait to see if the code clears automatically as the system cools

Parts commonly replaced

  • N/A (Normal Operation)
  • External Pump
  • System Filter (Cleaning)

Related codes

268

Your boiler is currently running through its internal safety and component checks, which is a normal part of its startup sequence.

Low DIY-safe

What to check first

  1. Wait for the boiler to complete its automated testing cycle
  2. Monitor the display to see if the code clears and heating resumes
  3. If the code persists for more than 10 minutes, try a simple reset

Related codes

270

Your boiler is simply working hard to increase its power output to meet the heating or hot water demand, which is a normal operation rather than a functional error.

Low DIY-safe

What to check first

  1. Check if the heating or hot water has just been turned on
  2. Monitor the display to see if the code clears once the temperature stabilizes
  3. Ensure all radiator valves are open to allow heat to circulate

Related codes

283

Your boiler is simply performing its normal startup sequence and checking that safety components are ready before lighting the flame.

Low DIY-safe

What to check first

  1. Wait a few minutes for the startup cycle to complete
  2. Ensure your thermostat is calling for heat
  3. Check that the gas supply is turned on if the code persists

Related codes

284

Your boiler has detected an internal communication error between the control board and the gas valve, causing it to shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Gas Valve
  • Wiring Harness

Related codes

Showing 31–40 of 151
305

Your boiler is busy prioritising your hot water and is waiting for that cycle to finish before it can provide heating for your radiators.

Low DIY-safe £0-80

What to check first

  1. Check if a hot water tap has been left running slightly
  2. Turn off any hot water demand at the programmer or thermostat
  3. Wait up to 20 minutes for the hot water priority cycle to complete naturally

Parts commonly replaced

  • Diverter Valve
  • Hot Water Temperature Sensor (NTC)
305 0

Your boiler is taking a short, programmed break to prevent it from switching on and off too frequently while heating your water.

Low DIY-safe

What to check first

  1. Wait 10 to 15 minutes for the anti-cycle timer to finish
  2. Ensure your hot water cylinder thermostat is not set too low
  3. Check that there is no air trapped in your heating system

Related codes

306 V

Your boiler is still detecting a flame even after it has been told to shut off the gas, which is a safety conflict requiring professional attention.

Emergency Engineer only £250-£450

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • Printed Circuit Board (PCB)

Related codes

328

Your boiler has detected an unstable electrical supply or an internal fault with its control board, meaning it cannot operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Mains voltage regulator

Related codes

356

Your boiler is not receiving a steady or strong enough supply of electricity from your home to operate safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Power Supply/Wiring
360

Your boiler's internal computer chips are not communicating correctly because the replacement part fitted is incompatible with the main control board.

High Engineer only £180-350

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main PCB (Printed Circuit Board)

Related codes

360 V

Your boiler’s internal computer chip is not communicating correctly with the main control board, meaning the system cannot identify which model it is meant to be.

High Engineer only £120-£280

Parts commonly replaced

  • HCM (Heating Control Module) Code Plug
  • PCB (Main Circuit Board)
815 W/B

Your boiler's temperature sensors are detecting an inconsistency, likely due to a faulty sensor or a wiring issue, which is preventing the system from heating effectively.

High Engineer only £120-£220

Parts commonly replaced

  • Low loss header temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

1010 O

Your boiler's internal computer system has lost communication with its smart controls or sensors due to a wiring issue or a blown fuse.

High Engineer only £90-220

Parts commonly replaced

  • EMS Bus wiring
  • Control board fuse
  • External sensor cable
  • Heattronic PCB

Related codes

1017 W

Your boiler has detected that the water pressure is too low for it to operate safely and simply needs more water added to the system.

High DIY-safe £60-180

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose with two small taps.
  2. Slowly open both taps to allow water into the system until the pressure gauge reaches 1.5 bar.
  3. Close both taps tightly and restart the boiler.

Parts commonly replaced

  • Pressure sensor
  • Auto air vent
  • Filling loop valves

Related codes

Showing 41–50 of 151
1021 B

Your boiler's hot water sensor isn't communicating with the system, which means it cannot safely or accurately heat your water.

High Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) Temperature Sensor
  • Sensor wiring harness

Related codes

1022 B

Your boiler has lost connection with the sensor that monitors your hot water tank, meaning it cannot tell how hot your water is.

High Engineer only £120-190

Parts commonly replaced

  • DHW Cylinder Temperature Sensor (NTC)
  • Sensor wiring harness

Related codes

1037 W

Your boiler is having trouble reading the temperature outside, which means it might not adjust its heating levels correctly to match the weather.

Low Engineer only £90-160

Parts commonly replaced

  • Outside weather compensation sensor
  • Sensor wiring
1065 B

Your boiler's internal computer has lost contact with the sensor that monitors water pressure, meaning it cannot safely tell if there is enough water in the system to operate.

High Engineer only £140-£260

Parts commonly replaced

  • Water Pressure Sensor
  • Sensor Wiring Harness
1068 W

Your boiler's outdoor thermometer is not communicating properly, which may cause the heating to run at the wrong temperature for the current weather.

Low Engineer only £90-160

Parts commonly replaced

  • Outdoor weather compensation sensor
  • Sensor wiring
1073 W

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing the system to shut down as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Connecting wiring harness

Related codes

1074 W

Your boiler has lost communication with its internal thermometer, meaning it cannot safely tell how hot the water is getting and has shut down as a precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Connecting Wiring Harness

Related codes

1075 W

Your boiler has detected an electrical fault with its main temperature sensor, which has caused the system to shut down for safety.

High Engineer only £110-190

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

1076 W

Your boiler has lost communication with its internal temperature sensor, preventing it from knowing how hot it is and causing the system to shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • PCB (Control Board)

Related codes

2920 V

Your boiler has detected an issue where it cannot confirm if the gas flame is burning correctly, causing the system to shut down for safety.

High Engineer only £120-300

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 51–60 of 151
2924 V

Your boiler has stopped working because its internal computer has lost communication with the valve that controls the gas supply.

High DIY-safe £250-£450

What to check first

  1. Press the reset button once
  2. Wait for the burner to attempt a restart
  3. Monitor the display to see if the fault code returns

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2925 V

Your boiler has stopped working because the internal control board has lost communication with the gas valve that manages the flame.

High Engineer only £220-450

Parts commonly replaced

  • Modulating Gas Valve
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

2927 B

Your boiler was running but the flame went out unexpectedly, causing the system to shut down for safety.

High Engineer only £120-£450

Parts commonly replaced

  • Ionisation electrode
  • Burner control unit
  • Gas valve

Related codes

2946 V

Your boiler's internal computer memory chip is missing, broken, or doesn't match the model, preventing the system from starting up.

High Engineer only £120-£250

Parts commonly replaced

  • HCM (Heating Control Module) Code Plug
  • PCB (Main Control Board)
2948 B

Your boiler is struggling to light or maintain its burner flame and may require an internal adjustment to the gas mixture.

High Engineer only £90-250

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

2950 B

Your boiler is failing to detect a flame when it tries to start, which is preventing it from heating your home safely.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve

Related codes

2963 B

Your boiler has detected an unusual temperature reading because a sensor wire is faulty or has come loose, causing the system to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness
  • Heat exchanger sensor

Related codes

2964 B

Your boiler is struggling to push water through the heating system quickly enough to prevent it from overheating.

High Engineer only £180-450

Parts commonly replaced

  • Pump
  • Diverter Valve
  • Heat Exchanger

Related codes

2965 B

Your boiler has shut down because the water inside has become too hot, which is usually caused by a blockage or a pump failure preventing heat from moving away from the unit.

High DIY-safe £150-£350

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Wait for the boiler to cool down and press the reset button.

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC thermistor)
  • Main Heat Exchanger (if scaled up)

Related codes

2966 B

Your boiler's water is getting too hot too quickly, causing the system to shut down to prevent damage.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1 and 1.5 bar on the gauge
  3. Check for and clear any air locks by bleeding your radiators

Parts commonly replaced

  • Circulation pump
  • Flow temperature sensor
  • Heat exchanger

Related codes

Showing 61–70 of 151
2967 B

Your boiler has sensed an unusual temperature difference between internal sensors, suggesting that water isn't flowing through the system correctly.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the central heating system pressure is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air

Parts commonly replaced

  • Circulation pump
  • Temperature sensors (NTC thermistors)
  • Main heat exchanger (de-scaling)

Related codes

2970 B

Your boiler has detected that the water pressure in your pipes is dropping much faster than it should, often because of a leak or an issue with the expansion tank.

High DIY-safe £100-250

What to check first

  1. Check all visible radiators and pipework for signs of a water leak
  2. Top up the system pressure using the external filling loop to 1.5 bar
  3. Monitor the pressure gauge to see if it drops again immediately

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve
  • Automatic Air Vent
2971 B

Your heating system has lost water pressure and likely needs to be topped up to continue working.

High DIY-safe £80-220

What to check first

  1. Check the pressure gauge on your boiler or central heating system (it should be between 1 and 1.5 bar).
  2. Locate the external filling loop, which is usually a flexible silver hose with two small taps.
  3. Slowly open both taps to allow water into the system until the gauge reaches 1.5 bar, then close them tightly.
  4. Restart the boiler to see if the fault code clears.

Parts commonly replaced

  • Pressure sensor
  • Pressure sensor wiring harness
  • Filling loop

Related codes

A1

Your boiler has detected that there is not enough water circulating, which could be due to a leak or a mechanical issue with the pump.

High Engineer only £180-450

Parts commonly replaced

  • Central heating pump
  • Auto air vent
  • Pump head

Related codes

A1 281

Your boiler's internal pump is either jammed or struggling to move water because there is air trapped inside the pipes.

High DIY-safe £150-£350

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Bleed all radiators in the house to remove trapped air
  3. Gently restart the boiler using the reset button

Parts commonly replaced

  • Central heating pump
  • Automatic air vent
  • Expansion vessel

Related codes

A3 317

Your boiler has detected an electrical fault with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down for safety.

High Engineer only £120-£210

Parts commonly replaced

  • Flue gas temperature sensor (NTC)
  • Wiring harness
  • Main PCB

Related codes

A7

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means it can't provide reliable heat for your taps and showers.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor
  • Wiring harness

Related codes

A8

Your boiler has lost its connection to the external heating controls, meaning it cannot receive the signal to turn on properly.

High Engineer only £90-220

Parts commonly replaced

  • External RF receiver
  • Wiring harness
  • Room thermostat
  • Control PCB

Related codes

A8 362

Your boiler is struggling to operate because it isn't receiving a steady or correct supply of electricity from your home's mains or its internal control chip.

High Engineer only £120-450

Parts commonly replaced

  • Heat Control Module (HCM)
  • Printed Circuit Board (PCB)
B1

Your boiler's internal computer chip is missing or has lost its connection, meaning the system doesn't know which model it is and cannot operate.

High Engineer only £120-280

Parts commonly replaced

  • HCM code plug
  • Printed Circuit Board (PCB)
Showing 71–80 of 151
B7 257

Your boiler's computer brain has encountered an internal software or hardware error and is struggling to communicate with the rest of the system.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Unit
C1 264

Your boiler has switched itself off because it detected that the fan or the air supply has stopped working while it was running.

High Engineer only £140-350

Parts commonly replaced

  • Fan motor
  • Air pressure switch
  • Flue venting

Related codes

C4 237

Your boiler's internal computer has suffered an electrical failure and can no longer control the heating process.

High Engineer only £280-550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)

Related codes

C4 273

Your boiler has detected that the fan was running or air was moving through the system when it should have been off during its daily safety check.

Medium Engineer only £120-280

Parts commonly replaced

  • Air Pressure Switch
  • Fan Assembly
  • Control Board

Related codes

C6

Your boiler has shut down because a built-in safety fan is not spinning fast enough to clear away exhaust fumes.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Air pressure switch
C6 215

Your boiler has detected that the internal fan is spinning at the wrong speed, which means it cannot safely clear exhaust gases and will shut down as a precaution.

High Engineer only £280-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Harness wiring

Related codes

C6 216

Your boiler has stopped working because the internal fan isn't spinning fast enough to safely clear away exhaust fumes.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Air pressure switch
C7 214

Your boiler has stopped working because the internal fan, which safely exhausts fumes, is not spinning.

High Engineer only £220-£450

Parts commonly replaced

  • Extraction Fan
  • Fan Pressure Switch
  • Main PCB

Related codes

C7 216

Your boiler's fan is not spinning fast enough to safely clear waste gases, which has caused the system to shut down for safety.

High Engineer only £200-£450

Parts commonly replaced

  • Fan Assembly
  • Wiring Harness
  • Main PCB

Related codes

C7 217

Your boiler has shut down because the internal fan, which safely exhausts gases, has stopped spinning while the unit was running.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • Main PCB

Related codes

Showing 81–90 of 151
CC 800

Your boiler has lost communication with the outdoor temperature sensor, which means the system cannot automatically adjust its efficiency based on the weather outside.

Low Engineer only £90-180

Parts commonly replaced

  • Weather compensation outdoor sensor
  • Sensor wiring

Related codes

CE 207

Your boiler has stopped working because there is not enough water pressure in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the internal or external filling loop (usually a silver flexible hose with one or two black taps).
  2. Slowly open the tap(s) until you hear water flowing and watch the pressure gauge.
  3. Close the taps once the pressure gauge reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

CE 266

Your boiler has detected that the internal pump is not moving water correctly through the system.

High Engineer only £220-450

Parts commonly replaced

  • Central Heating Pump
  • Pump Connection Cable
  • Main PCB
D1 240

Your boiler has detected a problem with the sensor that monitors water returning to the unit, likely due to moisture or a component failure, causing the system to stop working.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness
  • Control board
D1 241

Your boiler has lost its connection to the sensor that monitors water returning from your radiators, causing the system to stop working as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Wiring harness / Connector plug

Related codes

D3 232

An external safety device or thermostat has disconnected, telling the boiler to stop running for protection.

High DIY-safe £90-180

What to check first

  1. Check if your condensate pump (if fitted) is full or blocked
  2. Ensure any external overflow tanks or safety switches are not tripped
  3. Check that your main room thermostat is calling for heat and has working batteries

Parts commonly replaced

  • Condensate pump
  • External thermostat/limit switch
  • Wiring harness
D4 213

Your boiler is shutting down because it is heating up much faster than it should, which usually means the water isn't moving through the system properly.

High DIY-safe £150-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Check if the pump is making a humming sound or if it feels stuck

Parts commonly replaced

  • Circulation pump
  • Flow temperature sensor
  • Return temperature sensor

Related codes

D4 271

Your boiler has detected that the water is heating up too quickly or isn't circulating properly, causing it to shut down to prevent overheating.

High DIY-safe £120-350

What to check first

  1. Check if any external heating valves or radiator valves are closed and open them
  2. Check if your pump is running or if it feels stuck
  3. Bleed all radiators to remove trapped air which may be blocking water flow

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Flushing)

Related codes

D4 286

Your boiler has detected that the water returning to the unit is dangerously hot, causing it to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Return temperature sensor
  • Main heat exchanger
  • Pump
D4 341

Your boiler is heating up too quickly and has shut down to prevent overheating, likely because water isn't moving through the system properly.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the external heating pump is running and hasn't seized
  3. Check if any bypass valves are closed

Parts commonly replaced

  • External Circulation Pump
  • Flow Temperature Sensor (NTC)
  • System Bypass Valve

Related codes

Showing 91–100 of 151
E2

Your boiler has detected a fault with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £100-£180

Parts commonly replaced

  • CH Flow NTC Sensor
  • Sensor connection leads
E2 222

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing the system to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flow temperature NTC sensor
  • Wiring harness
  • Main PCB

Related codes

E2 223

Your boiler has stopped working because the internal connection to its main temperature sensor has been lost or broken.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness
  • Control board connector

Related codes

E2 233

Your boiler has lost its connection to the sensor that monitors water temperature, causing the system to stop working for safety.

High Engineer only £100-£190

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness
  • Main Control Board (PCB)

Related codes

E2 350

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Connecting wiring harness

Related codes

E2 351

Your boiler has lost its connection to the sensor that measures the temperature of the water leaving the unit, so it has stopped heating to prevent damage.

High Engineer only £100-180

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness or connector

Related codes

E5 218

Your boiler has shut down because the internal water temperature has become dangerously hot, likely due to a circulation problem.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are open and not turned to the off position
  2. Ensure your system water pressure is within the green zone (typically 1.0 to 1.5 bar)
  3. Reset the boiler by following the instructions in your manual

Parts commonly replaced

  • Circulation pump
  • Flow temperature sensor (NTC thermistor)
  • Main Heat Exchanger (if scaled up)

Related codes

E9

Your boiler has sensed that it is becoming dangerously hot and has shut itself down for safety.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system water pressure is between 1 and 1.5 bar on the gauge
  3. Press the reset button on the front of the boiler once

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Temperature Sensor
E9 210

Your boiler has shut down because it detected that the exhaust gases are getting too hot, which is a safety measure to prevent damage or dangerous fumes.

High Engineer only £140-£350

Parts commonly replaced

  • Flue gas sensor (Thermistor)
  • Heat exchanger cleaning service
  • Main PCB

Related codes

E9 219

Your boiler has shut down because it has detected an unsafe internal temperature or a faulty sensor, preventing the system from overheating.

High Engineer only £120-220

Parts commonly replaced

  • Safety Limit Thermostat
  • Overheat Sensor
  • Wiring harness
Showing 101–110 of 151
E9 220

Your boiler has shut down because it has detected an unsafe level of overheating or a critical electrical fault within its internal safety sensors.

High Engineer only £120-280

Parts commonly replaced

  • Safety temperature limiter
  • Overheat thermostat
  • Main heat exchanger cleaning
  • Circulation pump

Related codes

E9 224

Your boiler has shut down because a safety sensor detected that the internal gases have become too hot.

High Engineer only £120-£280

Parts commonly replaced

  • Flue gas thermostat
  • Overheat limit thermostat
  • Heat exchanger cleaning kit

Related codes

E9 276

Your boiler has shut down because the water inside it has become too hot and reached an unsafe temperature.

High Engineer only £150-£450

Parts commonly replaced

  • Circulating pump
  • Overheat thermostat
  • Main heat exchanger

Related codes

E9 277

Your boiler has shut down because it has detected internal temperatures that are too high, often caused by poor water circulation or a blockage.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Safety temperature sensor (NTC)
  • Main heat exchanger

Related codes

E9 285

Your boiler has sensed that the water returning to the unit is much too hot and has shut itself down as a safety precaution.

High DIY-safe £100-220

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system water pressure is between 1 and 1.5 bar on the gauge
  3. Switch the boiler off and on again to see if the fault clears after the water cools

Parts commonly replaced

  • Return temperature sensor
  • Circulation pump
  • Main heat exchanger (flushing)

Related codes

E9 318

Your boiler has shut down because a temperature sensor in the exhaust pipe has lost its electrical connection.

High Engineer only £120-210

Parts commonly replaced

  • Flue Gas Temperature Sensor
  • Wiring Harness
  • Main Heat Exchanger cleaning

Related codes

EA

Your boiler has tried to light several times but has failed to detect a flame, meaning it has locked itself out for safety.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is open and you have credit on your meter.
  2. Check if other gas appliances, like a hob, are working correctly.
  3. Press the reset button on the front of the boiler according to the manual instructions.

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Ignition lead

Related codes

EA 227

Your boiler is failing to light or is losing its flame while running, which means your heating and hot water have stopped working.

High DIY-safe £120-£350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to ensure gas is reaching the property.
  2. Ensure your gas pre-payment meter (if applicable) has sufficient credit.
  3. Try resetting the boiler by pressing the reset button to see if it clears a temporary glitch.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • PCB

Related codes

EA 229

Your boiler was running but the flame went out unexpectedly, causing the system to shut down for safety.

High DIY-safe £100-300

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to ensure gas is reaching the property
  2. Check if your gas meter has credit (if using a pre-payment meter)
  3. Reset the boiler by following the instructions in your user manual

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Flame sensing lead

Related codes

EA 234

Your boiler has lost its connection to the gas valve, meaning it cannot light the burner to provide heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Main PCB

Related codes

Showing 111–120 of 151
EA 261

Your boiler's computer module has encountered an internal error and has stopped the heating to protect the system.

High DIY-safe £250-450

What to check first

  1. Locate the reset button on the boiler control panel
  2. Press and hold the reset button for five seconds
  3. Wait for the boiler to restart and check if the fault code clears

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)

Related codes

EA 269

Your boiler is trying to light itself but failing to sense a flame, causing the ignition system to run for too long before shutting down for safety.

High DIY-safe £120-£350

What to check first

  1. Check that your gas meter is turned on and other gas appliances are working
  2. Ensure there is credit on your prepay gas meter if applicable
  3. Reset the boiler by pressing and holding the reset button for five seconds

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

EC 256

Your boiler's internal computer has encountered a critical error and can no longer safely control the flame, causing the system to shut down.

High Engineer only £250-£550

Parts commonly replaced

  • Burner Control Unit
  • Main PCB
  • Wiring Loom
EF 349

Your boiler is struggling to move water through the system efficiently, causing it to slow down to prevent overheating.

Medium DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1 and 1.5 bar
  3. Bleed any air from your radiators

Parts commonly replaced

  • Circulation pump
  • Flow and Return thermistors
  • Main heat exchanger (flushing required)

Related codes

EH 258

Your boiler's internal computer or control unit has suffered an electrical failure and can no longer manage the heating process.

High Engineer only £280-550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main PCB
  • Wiring Harness
F0

Your boiler's internal computer is having trouble communicating with its electrical components, meaning it cannot safely start the ignition process.

High Engineer only £120-350

Parts commonly replaced

  • Programmer interface module
  • Ignition leads
  • Main PCB

Related codes

F0 237

Your boiler has experienced a computer software error or a temporary electrical glitch in its main control board.

High DIY-safe £250-450

What to check first

  1. Locate the reset button on the boiler control panel.
  2. Press and hold the reset button for five seconds.
  3. Wait for the boiler to restart; if the code returns, you will need a Gas Safe engineer.

Parts commonly replaced

  • Primary Control Board (PCB)
  • Wire Harness

Related codes

F0 238

Your boiler has detected an internal communication failure between the control system and the gas valve, meaning it cannot ignite safely to provide heat.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F0 239

Your boiler's main internal computer has developed a serious fault and cannot communicate with the system to start the heating.

High Engineer only £280-£550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Printed Circuit Board (PCB)

Related codes

F0 242

Your boiler’s internal computer has developed a fault and can no longer communicate with the heating system, meaning it will not fire up.

High Engineer only £250-£450

Parts commonly replaced

  • Heat Control Module (HCM)
  • Printed Circuit Board (PCB)

Related codes

Showing 121–130 of 151
F0 258

Your boiler's internal computer or its memory chip has developed a fault and can no longer communicate correctly with the system.

High Engineer only £250-£450

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Control Board (PCB)

Related codes

F0 262

Your boiler's internal computer has developed a fault and can no longer communicate with the heating system.

High Engineer only £280-550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)

Related codes

F0 272

Your boiler’s internal computer has developed a fault or is not communicating properly with the sensors, meaning it cannot safely command the boiler to fire up.

High Engineer only £250-£450

Parts commonly replaced

  • Heat Control Module (HCM)
  • PCB Main Control Board

Related codes

F0 278

Your boiler's internal computer has detected a problem with its electronic sensors and cannot safely confirm if it is working correctly.

High Engineer only £120-280

Parts commonly replaced

  • Temperature Sensor (NTC thermistor)
  • Wiring Harness
  • Main PCB

Related codes

F0 279

Your boiler's internal computer has developed a serious communication error and cannot safely operate the burner.

High Engineer only £280-550

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • KIM (Identification Module)

Related codes

F0 280

Your boiler's internal computer has developed a fault or is disconnected, meaning the system cannot safely manage the heating process.

High Engineer only £250-450

Parts commonly replaced

  • PCB (Main Control Board)
  • HCM (Heat Control Module)
  • Wiring Harness

Related codes

F0 287

Your boiler's internal computer has developed a communication fault and cannot safely light the burner.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • KIM (Key Identification Module)

Related codes

F0 290

Your boiler's internal computer brain is failing to communicate properly, meaning the system cannot start or run safely.

High Engineer only £180-350

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main PCB

Related codes

F1 259

Your boiler's internal computer has developed a fault and can no longer control the heating process safely.

High Engineer only £250-£550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

F1 263

Your boiler's internal computer or its connection has developed a fault, preventing the system from starting or running safely.

High Engineer only £250-£550

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

Showing 131–140 of 151
F7

Your boiler thinks it sees a flame even though it should be turned off, which is a safety conflict that prevents it from starting up.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Control box / PCB
  • Wiring harness

Related codes

F7 228

Your boiler thinks a flame is present even though it hasn't actually started the ignition process yet, which is a safety conflict that prevents it from running.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Control box
  • Gas valve

Related codes

F7 328

Your boiler has detected a temporary loss of electricity and simply needs to be restarted into its normal routine.

Low DIY-safe £0-80

What to check first

  1. Locate the reset button on your boiler's control panel
  2. Press and hold the reset button for five seconds
  3. Release the button and wait for the boiler to complete its start-up sequence

Related codes

FA

Your boiler is still detecting a flame even though it has tried to turn the gas off, which is a serious safety concern.

Emergency Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Control Board

Related codes

FA 306

Your boiler thinks it still sees a flame even though it has commanded the burner to turn off.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Ionisation electrode

Related codes

FA 364

Your boiler has detected a potential internal gas leak or a fault with the safety valve that controls the fuel supply.

Emergency Engineer only £250-£450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FB 365

Your boiler has detected a potential internal gas leak during its safety startup checks and has shut down to keep you safe.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Burner control box
  • Wiring harness

Related codes

FD

Your boiler has stopped because the reset button was pressed accidentally or for too long, and it just needs a quick restart to clear the error.

Low DIY-safe

What to check first

  1. Locate the reset button on the boiler control panel.
  2. Press and hold the reset button for approximately 1 to 3 seconds.
  3. Release the button and wait for the boiler to restart its normal ignition sequence.
FD 231

Your boiler has experienced a sudden loss of electrical power or a significant voltage drop, causing it to shut down for safety.

High DIY-safe £0-250

What to check first

  1. Check if there has been a local power cut or if other appliances have stopped working
  2. Check your home's consumer unit (fuse box) to see if a circuit breaker has tripped
  3. Press the reset button on the boiler control panel once power is restored

Parts commonly replaced

  • Internal Fuse
  • Printed Circuit Board (PCB)
  • External Wiring/Fused Spur

Related codes

H07

Your boiler has detected that the water pressure is too low, preventing it from heating your radiators or providing hot water effectively.

High DIY-safe £0-160

What to check first

  1. Locate the internal or external filling loop (usually a silver braided hose with small valves).
  2. Open the valves slowly to allow water into the system while watching the pressure gauge.
  3. Close the valves firmly once the pressure gauge reaches 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor
Showing 141–150 of 151
HrE

Your boiler has encountered a system error that is causing it to restart itself repeatedly to try and clear the fault.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wire Harness
Light off

Your boiler is currently idle because it hasn't received a signal from your thermostat or programmer to start heating.

Low DIY-safe £0-120

What to check first

  1. Check that your room thermostat is turned up higher than the current room temperature
  2. Ensure your heating programmer or clock is set to an 'ON' period
  3. Check if the boiler power switch or fused spur is turned on

Parts commonly replaced

  • Room thermostat
  • External programmer
  • Wiring centre

Related codes

Light on

Your boiler is working normally and is currently heating up to meet the temperature set on your thermostat.

Low DIY-safe

What to check first

  1. No action is required as this indicates normal operation.
  2. Check that your room thermostat is set to the desired temperature.
  3. Wait for the boiler to reach temperature, at which point the light may cycle off.
NO CODE 212

Your boiler is heating up too quickly and has shut itself down to prevent damage, likely because water isn't flowing through the pipes fast enough.

High DIY-safe £150-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the central heating system pressure is between 1 and 1.5 bar
  3. Check for any visible leaks around the boiler or pipework
  4. Gently bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulation pump
  • Secondary heat exchanger
  • Flow temperature sensor
No light

Your boiler appears to have no electrical power, meaning it won't respond or show any signs of life.

High DIY-safe £90-280

What to check first

  1. Check if the boiler's fused spur switch is turned on
  2. Check your home's main consumer unit (fuse box) for a tripped circuit breaker
  3. Ensure the external thermostat or programmer is calling for heat and has working batteries

Parts commonly replaced

  • Internal Glass Fuse
  • PCB (Control Board)
  • Wiring Centre
rE

Your boiler is currently going through a restart process, which is often its way of trying to clear a temporary error.

Medium DIY-safe £0-120

What to check first

  1. Wait for the boiler to complete the restart cycle
  2. Ensure there is credit on your gas meter
  3. Check if any other gas appliances in your home are working

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve

Related codes

T1

Your boiler is currently attempting to light the burner but is stuck checking the spark that starts the flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • HT Lead
  • Ignition Transformer
  • PCB

Related codes

T2

Your boiler is unable to start because it cannot confirm the fan is spinning correctly to clear waste gases.

High Engineer only £220-380

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • Main PCB

Related codes

T3

Your boiler is checking that the pump is moving water through the system correctly, but it has hit a snag during this test.

High Engineer only £220-450

Parts commonly replaced

  • Central heating pump
  • Hydraulic block
  • Main PCB

Related codes

T4

Your boiler is struggling to direct heat between your radiators and your hot water tank because a motorized internal valve has failed an automatic test.

Medium Engineer only £180-350

Parts commonly replaced

  • Three-way valve actuator
  • Three-way valve body
  • Wiring harness

Related codes

Showing 151–151 of 151
T6

Your boiler has failed a safety check related to how it detects the flame, meaning it cannot start up for heating or hot water.

High Engineer only £140-350

Parts commonly replaced

  • Control Box
  • PCB
  • Ionisation Electrode

Related codes