High
B1 on Worcester Bosch Hideaway

Your boiler's internal computer chip is missing or has lost its connection, meaning the system doesn't know which model it is and cannot operate.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Code plug not detected .

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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