High
235 on Worcester Bosch Hideaway 90

Your boiler's internal computer parts are talking to each other using different languages and need a software update or a compatible replacement part to work together properly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Incompatible heat control module (HCM) software versions – control box needs latest software

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like 235: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →