High
T6 on Worcester Bosch Hideaway

Your boiler has failed a safety check related to how it detects the flame, meaning it cannot start up for heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ionisation oscillator test

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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