High
A1 on Worcester Bosch Highflow 440 CDi

Your boiler is failing to light the internal flame needed to heat your water, so it has safely shut itself down to prevent gas from building up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame not detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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