High
D on Worcester Bosch 24i / 28i Junior

Your boiler has safely shut down because it failed to light or detected an internal safety problem.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition lockout, Overheat lockout, Internal error. Causes: No gas or low gas pressure, Weak spark or spark not across electrodes, Gas valve leaking or failed, Low water pressure or boiler dry, Pump fail, Primary sensor position, Flame sensor fail or connector, Overheat stat tripped or disconnected or faulty, Blocked burner, Blocked heat exchanger, Faulty Harness, Board fault.

Shared across the 24i / 28i Junior range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 27 fault codes on the 24i / 28i Junior

Seeing a different code? Every code this model can display, in one place.

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