Emergency
FA on Worcester Bosch Worcester 25/30 HE

Your boiler is still detecting a flame even though it has tried to turn the gas supply off, which is a safety concern that requires professional attention.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame detected after gas has been shut off

From this model's manual
Verified against the Worcester Bosch Worcester 25 30 He installation & service manual, page 43.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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