Worcester Bosch Ri 25 HE Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 25 kW 2006-2012 Discontinued

Replaced by: Greenstar i Regular

No manual available yet We don't hold the official service manual for this model yet. We're sourcing it — check back soon.

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 15 High 2 Low

All 19 documented codes

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5.2

Your boiler's main control computer is struggling to communicate or process information correctly, which has caused it to stop heating your home as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Gas Fire Assembly (GFA) unit
  • Printed Circuit Board (PCB)

Related codes

9.3

Your boiler has detected an internal computer error that prevents it from starting up correctly.

High Engineer only £250-450

Parts commonly replaced

  • Gas Fire Automator (GFA)
  • Main PCB
A7

Your boiler is struggling to accurately detect the temperature of the water being used, which will likely prevent you from having hot water until it is fixed.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor

Related codes

AC

Your boiler's internal computer is unable to communicate with its control panel, meaning the unit cannot safely start or regulate your heating and hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main electronic control board
  • Wiring harness

Related codes

Ad

Your boiler has detected that the water temperature has risen too quickly, leading it to shut down for safety to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Heat Exchanger
  • Pump

Related codes

b1

Your boiler's internal control unit is struggling to recognise a crucial electrical connection, which is preventing the system from starting up.

High Engineer only £120-200

Parts commonly replaced

  • Keyed plug
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

C1

Your boiler is struggling to push air through the system to burn fuel safely, so it has stopped working to protect itself.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness
  • Printed Circuit Board

Related codes

C6

Your boiler has detected that the internal fan responsible for moving air and burnt gases is spinning faster than it should, causing the system to stop working for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

d3

Your boiler has lost the signal that tells it to turn on, likely due to a loose wire or a disconnected control link inside the unit.

High Engineer only £120-200

Parts commonly replaced

  • Control board
  • Wiring harness
  • External thermostat/programmer link

Related codes

E2

Your boiler has lost the ability to accurately measure the temperature of the water flowing through it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

E9

Your boiler has detected that it is dangerously overheating and has automatically shut itself down to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • NTC thermistor
  • Primary heat exchanger
  • PCB

Related codes

EA

Your boiler is failing to light the internal flame, which means it cannot provide you with any heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board

Related codes

F7

Your boiler is detects a flame when it should be turned off, which is a safety concern that requires an immediate professional inspection.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame detection electrode

Related codes

FA

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off, which is a potential safety concern.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

Fd

Your boiler has entered a temporary safety mode because the reset button was held down for too long, essentially causing a software lock.

Low DIY-safe

What to check first

  1. Switch the boiler off at the fused spur or mains power supply.
  2. Wait for 60 seconds to allow the internal memory to reset.
  3. Switch the power back on and, if necessary, press the reset button once briefly.
P1

Your boiler is currently unable to start because a small protective fuse inside the control unit has failed, preventing the system from powering up.

High Engineer only £120-220

Parts commonly replaced

  • 1.6A T fuse
  • Control board

Related codes

P2

Your boiler is currently unable to start up because a small internal safety fuse has blown, preventing the electrical system from powering on.

High Engineer only £120-220

Parts commonly replaced

  • Control board fuse
  • Main control unit

Related codes

P3

Your boiler is currently unable to start its control systems because a small internal protective fuse has failed and needs to be swapped for a new one.

High Engineer only £100-180

Parts commonly replaced

  • Internal 24V fuse
  • Main printed circuit board (PCB)

Related codes

5 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.