Common problems guide

The most common Worcester Bosch Ri 25 HE problems

The faults most likely to send a Worcester Bosch Ri 25 HE into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
19 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
C1 High Engineer

Your boiler is struggling to push air through the system to burn fuel safely, so it has stopped working to protect itself.

Est. cost
£180-350
Parts
Fan assembly, Air pressure switch, Wiring harness
Full guide for C1
02
C6 High Engineer

Your boiler has detected that the internal fan responsible for moving air and burnt gases is spinning faster than it should, causing the system to stop working for safety reasons.

Est. cost
£150-300
Parts
Fan assembly, Printed Circuit Board (PCB)
Full guide for C6
03
E2 High Engineer

Your boiler has lost the ability to accurately measure the temperature of the water flowing through it, so it has shut down as a precaution to prevent overheating.

Est. cost
£120-220
Parts
NTC Temperature Sensor, Wiring Harness
Full guide for E2
04
E9 High Engineer

Your boiler has detected that it is dangerously overheating and has automatically shut itself down to prevent internal damage.

Est. cost
£150-350
Parts
Pump, NTC thermistor, Primary heat exchanger
Full guide for E9
05
EA High Engineer

Your boiler is failing to light the internal flame, which means it cannot provide you with any heating or hot water.

Est. cost
£150-300
Parts
Ignition electrode, Gas valve, Printed Circuit Board
Full guide for EA
06
A7 High Engineer

Your boiler is struggling to accurately detect the temperature of the water being used, which will likely prevent you from having hot water until it is fixed.

Est. cost
£120-220
Parts
NTC Temperature Sensor
Full guide for A7

on the Worcester Bosch Ri 25 HE

Fan assemblyAir pressure switchWiring harnessPrinted Circuit BoardPrinted Circuit Board (PCB)NTC Temperature Sensor

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Worcester Bosch shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 19-code list for the Worcester Bosch Ri 25 HE