Medium
2.6 on Worcester Bosch ZB 7 27 HE

Your boiler is struggling to maintain a consistent temperature because the difference between the target heat set on your programmer and the actual water temperature is too large.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Service Function: Switching difference

From this model's manual
Verified against the Worcester Bosch Greenstar 25i Zwb 7 25 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This code appears when the boiler has been manually or accidentally switched into a specific service mode that adjustments the burner's firing behavior. It is usually triggered by someone interacting with the internal settings or the control dials in a specific sequence, rather than a mechanical component failing. While in this mode, the boiler pauses its normal operation to allow an engineer to test the temperature gaps between the flow and return pipes.

DIY fix possible

Turn the temperature control dials fully counter-clockwise and then back to your desired settingPress and hold the 'Reset' button for five secondsSwitch the main power supply to the boiler off and back on again after 30 seconds

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Avoid the next call-out bill

A cover plan would handle faults like 2.6: no call-out fees, no surprise bills.

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