High
P2 on Worcester Bosch ZB 7 27 HE

Your boiler is failing to begin its internal ignition process, meaning it cannot provide heating or hot water until a technical fault is cleared.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Start-up sequence step 2 (Appears if start sequence is not completed, potential fuse or PCB fault)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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