Emergency
02 on Alpha E-Tec R

Your boiler has detected that it is running much too hot and has automatically shut itself down to prevent damage or fire risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Overheat safety thermostat or flue thermal fuse (113°) has operated. If the thermal fuse has operated, the cause of its intervention must be repaired and then it must be replaced.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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