High
01 on Alpha E-Tec R

Your boiler is trying to start but the flame is not catching, so it has shut down for safety to prevent gas from building up.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure - Flame not detected during ignition sequence

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

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