Emergency
E20 on Alpha E-Tec R

Your boiler has detected a flame inside the unit when it should be switched off, and it has safely locked itself to prevent an unsafe situation.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Parasite flame fault

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E01View →E02View →

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