Ariston Clas HE 28 Fault codes & diagnostics

70 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 28 kW 2007-2015 Discontinued

Replaced by: Clas HE Evo

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 52 High 9 Medium 8 Low

All 70 documented codes

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1 01

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal systems.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • Temperature sensor

Related codes

1 02

Your boiler is struggling to detect the water pressure inside the system because the sensor that monitors it is either faulty or unable to get a clear reading.

High Engineer only £120-250

Parts commonly replaced

  • Pressure Transducer
  • Pressure Sensor

Related codes

1 03

Your boiler is struggling to move water through your heating system effectively, preventing it from heating your home properly.

High DIY-safe £120-250

What to check first

  1. Check that all your radiators have their thermostatic valves fully open
  2. Ensure your heating system pressure is between 1 and 1.5 bar on the gauge
  3. Bleed your radiators to remove any trapped air that might be blocking the flow

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

1 04

Your boiler is struggling to move water through your radiators, likely because the internal pump is blocked or the system pressure is too low.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 05

Your boiler is struggling to push water around your heating system, likely because the radiators are blocked, a valve is shut, or the pump is having trouble.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 06

Your boiler is struggling to move water through your radiators, which prevents it from heating your home properly.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 07

Your boiler is struggling to move water through your radiators, likely because there is air trapped in the system or a blockage preventing proper flow.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 10

Your boiler has stopped working because it can no longer accurately read the temperature of the water circulating through your radiators.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating NTC Flow Sensor

Related codes

1 12

Your boiler has lost the ability to read the temperature of the water returning to it from your radiators, so it has shut down to prevent potential damage.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating Return NTC Thermistor
  • Wiring harness

Related codes

1 14

Your boiler is having trouble communicating with the outdoor weather sensor, which helps it decide how hard to work based on the outside temperature.

Low Engineer only £90-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

Showing 11–20 of 70
1 16

Your boiler has detected that the external temperature safety switch—typically used for underfloor heating—is triggered or disconnected, preventing the system from running safely.

Medium Engineer only £100-200

Parts commonly replaced

  • Floor thermostat
  • Wiring link
1 18

Your boiler is struggling to accurately measure the temperature of the water circulating through your radiators, so it has safely shut itself down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC temperature sensor
  • Wiring harness

Related codes

1 P1

Your boiler has sensed that water is not flowing through the system correctly, which is preventing it from heating your home safely.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

1 P2

Your boiler is struggling to move water around your heating system effectively, possibly due to trapped air or a blockage.

High DIY-safe £100-250

What to check first

  1. Check your boiler pressure gauge and top it up to 1.5 bar if it is below 1.0
  2. Ensure all radiator valves are fully open
  3. Bleed your radiators to remove any trapped air that may be blocking the flow

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • System filter

Related codes

1 P3

Your boiler has detected that water is not flowing around your heating system correctly, causing it to shut down to prevent overheating.

High DIY-safe £120-250

What to check first

  1. Check your radiator valves are fully open
  2. Check your system pressure gauge is between 1 and 1.5 bar
  3. Turn the boiler off and back on again to reset the system

Parts commonly replaced

  • Central heating pump
  • System filter
  • Flow sensor

Related codes

2 02

Your boiler is having trouble reading the temperature of your hot water storage tank, which means it cannot accurately heat your water.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
2 04

Your boiler is having trouble communicating with the solar heat sensor, which prevents it from correctly reading the temperature from your panels.

Low Engineer only £120-200

Parts commonly replaced

  • Solar temperature probe
  • Wiring harness
2 07

Your solar water heating system has detected that the fluid in your roof panels has become dangerously hot, likely due to a lack of sunlight usage or a system blockage.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar circulation pump
  • Solar fluid
  • System pressure sensor

Related codes

2 08

Your boiler has detected that the internal water temperature is extremely low and is running its built-in protection mode to prevent the pipes from freezing.

Low DIY-safe £80-150

What to check first

  1. Ensure power to the boiler remains switched on
  2. Ensure gas supply is active so the burner can fire
  3. Monitor the boiler until the temperature rises and the code clears
  4. Check for any frozen external pipes if the weather is extremely cold

Parts commonly replaced

  • NTC temperature sensor
  • Main PCB

Related codes

3 01

Your boiler's main internal computer has developed a fault and is unable to communicate with the rest of the system, meaning the boiler will not function.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 21–30 of 70
3 02

Your boiler's internal computer is struggling to talk to its control parts, preventing it from functioning correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface unit

Related codes

3 03

Your boiler's electronic brain is failing to talk to its internal controls, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

3 04

Your boiler has locked itself out because the reset button has been pressed too many times in a short period, likely due to an underlying fault repeatedly cutting the system off.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board
  • Ignition electrode
  • Flame sensor

Related codes

3 05

Your boiler's internal computer is experiencing a communication error, meaning it has lost track of its own operational state and cannot safely run.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

3 06

The internal computer that controls your boiler is experiencing a communication error and cannot operate the system safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

3 07

Your boiler's internal computer is experiencing a communication error and has shut down to prevent potential hardware damage.

High Engineer only £200-400

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

4 07

Your boiler is struggling to read the temperature because the connection to your thermostat or the internal room sensor is faulty or disconnected.

Medium Engineer only £120-220

Parts commonly replaced

  • Room thermostat
  • PCB (Printed Circuit Board)
  • Wiring harness
5 01

Your boiler is failing to light the internal flame needed to produce heat and hot water, likely due to a gas supply issue, a blocked flue, or a faulty ignition sensor.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

5 02

Your boiler’s internal safety sensor thinks the burner is still lit even though it should be turned off, which prevents the system from starting safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Flame rectification probe

Related codes

5 04

Your boiler is struggling to keep the flame stable, which is preventing it from heating your water or home properly.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Electrode assembly

Related codes

Showing 31–40 of 70
5 P1

Your boiler tried to light the flame to heat your water but was unsuccessful on its first attempt.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator

Related codes

5 P2

Your boiler has tried to start twice but has failed to successfully light its internal flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer

Related codes

5 P3

Your boiler has stopped during operation because the main burner flame has unexpectedly gone out.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

6 04

Your boiler has detected that the internal fan is moving too slowly to safely clear exhaust gases, so it has stopped working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
6 10

Your boiler has detected a break in a safety circuit designed to shut the system down if it overheats, which has caused it to stop working completely.

High Engineer only £150-250

Parts commonly replaced

  • Thermo-fuse
  • Overheat thermostat
  • Wiring harness

Related codes

6 12

Your boiler has detected that the internal fan responsible for venting exhaust gases is not spinning or reporting its speed correctly, preventing the boiler from starting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

7 01

Your boiler is having trouble 'talking' to the temperature sensor for your secondary heating zone, which may prevent that part of your home from heating up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Interface board

Related codes

7 02

Your boiler is having trouble reading the temperature in one of your heating zones, which may cause that specific part of your home to lose heating.

Medium Engineer only £120-220

Parts commonly replaced

  • System zone sensor
  • Wiring loom

Related codes

7 03

Your boiler has lost signal from a temperature sensor responsible for a specific heating zone, which may prevent that part of your home from heating up correctly.

Low Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

7 04

Your boiler is struggling to accurately read the temperature in one of the specific heating areas of your home, which may cause that part of the system to stop warming up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

Showing 41–50 of 70
7 05

Your boiler is struggling to detect water flow between its internal heating circuits, which means it will likely stop providing heating and hot water until the faulty sensor is replaced.

High Engineer only £150-250

Parts commonly replaced

  • Hydraulic separation sensor
  • Hydraulic block

Related codes

7 06

Your boiler has detected that the water temperature in your second heating zone is rising higher than it should be, so it has triggered a safety shutdown to prevent damage.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Zone Valve
  • Main PCB

Related codes

7 07

Your boiler has detected that the water temperature in one of your heating circuits has risen too high, so it has purposefully shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • PCB

Related codes

28

Your boiler has detected an issue with the sensor that tracks the temperature of the water circulating through your radiators, causing the system to stop heating safely.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring Harness

Related codes

30 (ll)

Your boiler's internal computer is having trouble talking to its main control board, which has caused it to shut down to prevent incorrect operation.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
31

Your boiler has stopped working because it cannot light the flame required to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

40-50 (ll-ll)

Your boiler has detected that the internal fan responsible for safely exhausting fumes is not spinning or responding correctly, so it has shut down to keep you safe.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness
40-50-70 (ll-ll-ll)

Your boiler's temperature sensor is sending an incorrect signal, causing the system to stop working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water NTC sensor
  • Wiring harness
40-50-70-80 (ll-ll-ll-ll)

Your boiler is reporting that the water in your hot water cylinder has become slightly hotter than the temperature you have requested.

Low Engineer only £100-200

Parts commonly replaced

  • DHW NTC sensor
  • PCB
40-50-80 (ll-ll-ll)

Your boiler is struggling to detect the temperature of the water being used for your taps, which is preventing it from heating your water properly.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
Showing 51–60 of 70
40-60 (ll-ll)

Your boiler has lost its connection to its internal control system or has blown an electrical safety fuse, meaning it cannot operate safely.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • 1.25A Fuse
  • Wiring Harness
40-60-70 (ll-ll-ll)

Your boiler is failing to register that the internal fan has stopped, likely due to a stuck sensor or internal blockage.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Printed circuit board (PCB)
40-60-70-80 (ll-ll-ll-ll)

Your boiler is struggling to push air through its internal vent system, which prevents it from igniting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • PCB
  • Air pressure switch
40-60-80 (ll-ll-ll)

Your boiler is struggling because it cannot detect that it is successfully pulling fresh air in and pushing exhaust fumes out, so it has stopped running to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Venturi/tubing
40-70 (ll-ll)

Your boiler is struggling to stay lit and is repeatedly trying to restart even after ignition has failed.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

40-80 (ll-ll)

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a silver flexible hose connected to two valves under the boiler.
  2. Open the valves slowly to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly immediately after reaching the correct pressure.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure gauge

Related codes

50 (ll)

Your boiler is struggling to move water through the system, either because the flow is blocked or the internal pump is not working correctly.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

50-60 (ll-ll)

Your boiler has lost the ability to read the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness
50-60-70 (ll-ll-ll)

Your boiler's temperature sensor is providing an incorrect signal, causing the system to stop heating for safety reasons.

High Engineer only £120-180

Parts commonly replaced

  • Central heating NTC thermistor
  • Wiring harness
50-60-80 (ll-ll-ll)

Your boiler has lost its ability to measure the temperature of the water used for your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Central heating flow/return NTC sensor

Related codes

Showing 61–70 of 70
50-70 (ll-ll)

Your boiler is currently unable to provide hot water because it is having trouble reading the temperature of the water coming from your taps.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
50-70-80 (ll-ll-ll)

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop heating your home as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
50-80 (ll-ll)

Your boiler is struggling to detect the temperature for your hot water supply, so it has stopped providing hot water to be safe.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor sensor
60-70-80 (ll-ll-ll)

Your boiler has detected that the water is not flowing properly around your heating system, which is preventing it from heating up your home or water.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, use the filling loop to top it up to around 1.5 bar.
  2. Ensure all radiator valves are fully open.
  3. Reset the boiler using the reset button on the control panel.

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve

Related codes

70-80 (ll-ll)

Your boiler has stopped working because it is unable to detect a flame, which prevents it from safely igniting and heating your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

80 (ll)

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to the system.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature sensor
  • Primary heat exchanger
  • Circulation pump
108

Your boiler has lost water pressure and needs to be topped up to work correctly.

High DIY-safe £0-80

What to check first

  1. Locate the filling loop under the boiler, which usually consists of a braided hose with one or two small valves.
  2. Open the valve(s) slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve(s) tightly to stop the flow of water.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes