High
1 12 on Ariston Clas HE 28

Your boiler has lost the ability to read the temperature of the water returning to it from your radiators, so it has shut down to prevent potential damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

C.H. Return temp. probe circuit open / short circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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