Emergency
5 02 on Ariston Clas HE 28

Your boiler’s internal safety sensor thinks the burner is still lit even though it should be turned off, which prevents the system from starting safely.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected with gas valve closed

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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