Ariston Clas HE Evo Fault codes & diagnostics

45 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

SystemCombi Natural Gas 18-30 kW 2013-2016 Discontinued

Replaced by: Clas HE Evo System

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 31 High 9 Medium 4 Low

All 45 documented codes

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1 01

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage to its internal components.

High Engineer only £120-250

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Circulation Pump

Related codes

1 02

Your boiler is struggling to detect the water pressure inside the system because the sensor that monitors it is faulty or blocked.

High Engineer only £120-220

Parts commonly replaced

  • Pressure Transducer
  • Wiring Harness

Related codes

1 03

Your boiler is struggling to move water through the system, usually because there is trapped air, a closed valve, or a blockage preventing proper flow.

High DIY-safe £120-250

What to check first

  1. Check all radiator valves in your home are fully open
  2. Check your boiler's pressure gauge and top up the system to between 1.0 and 1.5 bar if low
  3. Bleed any radiators that feel cold at the top to release trapped air

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Primary heat exchanger

Related codes

1 04

Your boiler is struggling to move water around your heating system effectively, so it has turned itself off to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 05

Your boiler is struggling to move enough water through your heating system, so it has shut down to prevent overheating.

High DIY-safe £120-250

What to check first

  1. Check that all radiator valves throughout your home are fully open.
  2. Verify your heating system pressure gauge is between 1 and 1.5 bar, and top it up using the filling loop if it is too low.
  3. Restart the boiler using the reset button.

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Primary heat exchanger

Related codes

1 06

Your boiler has detected that hot water is not moving around your heating system effectively, causing it to shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 07

Your boiler has detected that water is not flowing properly around your heating system, so it has safely shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

1 10

Your boiler has lost the ability to measure the temperature of the water being sent to your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring harness

Related codes

1 12

Your boiler's temperature sensor is failing to communicate, which has caused the system to stop heating for your safety.

High Engineer only £120-220

Parts commonly replaced

  • Central heating return NTC sensor
  • Wiring harness

Related codes

1 14

Your boiler is struggling to read the outdoor temperature, so it is using a default setting to keep your home warm while it ignores the reading from the sensor outside.

Low Engineer only £100-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

Showing 11–20 of 45
1 16

Your boiler has detected that the external temperature safety switch—often used for underfloor heating—has been triggered, causing the system to stop heating to prevent damage.

Medium Engineer only £120-220

Parts commonly replaced

  • Floor thermostat sensor
  • Underfloor heating safety device
  • Main PCB

Related codes

1 18

Your boiler is struggling to accurately measure the temperature of the water being sent to your radiators, so it has stopped working as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC temperature sensor
  • Wiring harness

Related codes

1 P1

Your boiler is struggling to move water around your heating system correctly, which is causing it to stop to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • System filter
  • Heat exchanger

Related codes

1 P2

Your boiler has detected that hot water is not flowing around your radiators effectively, causing it to shut down to prevent overheating.

High DIY-safe £120-250

What to check first

  1. Check that all radiator valves throughout your home are fully open.
  2. Ensure your system pressure gauge is reading between 1.0 and 1.5 bar.
  3. If pressure is low, use the filling loop to top it up to the correct level.

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • System filter

Related codes

1 P3

Your boiler is struggling to move water around your heating system effectively, so it has shut down to prevent itself from overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

2 02

Your boiler is struggling to accurately measure the water temperature in your storage tank because the connection to its sensor is faulty or broken.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
2 04

Your boiler is having trouble reading the temperature from your solar water heating system, which may cause that specific part of your system to stop working.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector temperature sensor
  • Wiring harness
2 07

Your solar water heating system is getting too hot, likely due to low fluid levels or a circulation issue and is currently protecting itself by shutting down.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar circulation pump
  • Solar fluid
  • System pressure sensor
2 08

Your boiler has detected that the external temperature is very low and has activated its built-in protection mode to prevent the system from freezing.

Low DIY-safe

What to check first

  1. Monitor the boiler to ensure it returns to normal operation once the temperature rises
  2. Ensure the condensate pipe is not frozen if it runs outside
  3. Check that the boiler power remains on to allow the pump and burner to run for frost protection

Parts commonly replaced

  • External temperature sensor
  • NTC probe
  • Main PCB

Related codes

3 01

Your boiler's internal computer is experiencing a memory error, preventing it from starting up or operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (PCB)

Related codes

Showing 21–30 of 45
3 02

Your boiler has lost the digital connection between its main control board and the display panel, meaning it cannot process instructions or provide heat.

High Engineer only £150-250

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Interface board

Related codes

3 03

Your boiler's internal computer is experiencing a communication fault, preventing it from safely starting or controlling the heating process.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

3 04

Your boiler has detected that you have attempted to restart it too many times in a short window, which has caused the internal computer to lock itself out for safety.

Medium Engineer only £100-250

Parts commonly replaced

  • Main PCB

Related codes

3 05

Your boiler's electronic brain is experiencing an internal communication error and has safely shut itself down to prevent potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

3 06

Your boiler's internal computer is experiencing a communication error and has shut down for safety, meaning you currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

3 07

Your boiler's internal computer is experiencing a communication error and has shut down to prevent potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

4 07

Your boiler is struggling to read the temperature from the wall-mounted thermostat, so it has stopped heating to prevent it from getting stuck on.

High Engineer only £120-220

Parts commonly replaced

  • Room thermostat
  • Wiring harness
  • Main PCB
5 01

Your boiler is trying to start, but it cannot detect a flame, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

5 02

Your boiler has detected that a flame is present when it shouldn't be, which is a safety concern that requires a professional to investigate immediately.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Main circuit board
  • Flame ionization electrode

Related codes

5 04

Your boiler is struggling to keep the flame ignited correctly because the fuel mixture is not burning steadily.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Gas/Air ratio solenoid

Related codes

Showing 31–40 of 45
5 P1

Your boiler is struggling to start up because it cannot safely ignite the gas flame on its first attempt.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

5 P2

Your boiler has failed to light the gas flame after two attempts and has locked itself out to prevent a gas build-up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator

Related codes

5 P3

Your boiler has detected that the flame intended to heat your water has gone out unexpectedly while the burner is running.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification sensor
  • Gas valve
  • PCB

Related codes

6 04

Your boiler has stopped working because the mechanical fan that pushes stale air out of the flue is not spinning fast enough to run safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

6 10

Your boiler has detected a safety failure in the internal wiring or temperature control circuit and has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Thermal fuse
6 12

Your boiler has detected that the internal fan responsible for clearing exhaust gases is not spinning or reporting its speed correctly, so it has shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB
7 01

Your boiler is having trouble reading the temperature for one of your heating zones, which may stop that specific area of your home from heating up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Zone sensor
  • Connection wiring harness

Related codes

7 02

Your boiler is having trouble communicating with the temperature sensor for your second heating zone, which may prevent that part of your home from heating up properly.

Medium Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

7 03

Your boiler is having trouble reading the temperature for one of your heating zones, which may cause that part of your home to not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

7 04

Your boiler is having trouble communicating with the temperature controls for the third heating zone in your property, which may cause that specific area to not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC return sensor
  • Wiring harness

Related codes

Showing 41–45 of 45
7 05

Your boiler is struggling to accurately measure the water flow between your heating system and your hot water tank, which is stopping it from working properly.

High Engineer only £150-250

Parts commonly replaced

  • Hydraulic separation sensor
  • Wiring harness

Related codes

7 06

Your boiler has detected that a secondary heating circuit (like an underfloor heating zone or separate radiator loop) has become hotter than it should be.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Zone valve actuator
  • Circulation pump

Related codes

7 07

Your boiler has detected that the water temperature in one part of your home heating system is higher than it should be and has shut down to stay safe.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature sensor
  • PCB
  • Zone valve

Related codes

108

Your boiler has detected that the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, usually found underneath the boiler
  2. Open the filling valve slowly until the pressure gauge on the front panel reads between 1.0 and 1.5 bar
  3. Close the valve tightly and check the boiler display to see if the fault has cleared

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes