Emergency
5 02 on Ariston Clas HE Evo

Your boiler has detected that a flame is present when it shouldn't be, which is a safety concern that requires a professional to investigate immediately.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected with gas valve closed

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

501View →504View →

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