Ariston Clas HE R 12 Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2008 onwards Discontinued
GC Number 41-116-30
Download the Ariston Clas HE R 12 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 25 High 1 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-116-30 Clas HE R 12 2008–2013

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 28 documented codes

Tap any card for details

1 01

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal systems.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • Temperature sensor

Related codes

1 03

Your boiler has detected that there is not enough water flowing through the system to keep it running safely.

High DIY-safe

What to check first

  1. Locate the filling loop valves beneath your boiler.
  2. Open the valves gently to top up the system pressure until the gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and press the reset button on your boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Circulating pump

Related codes

1 04

Your boiler has stopped working because the water isn't flowing properly through the system.

High Engineer only £150-350

Parts commonly replaced

  • Circulation Pump
  • Automatic Air Vent
  • Pressure Switch

Related codes

1 05

Your boiler has stopped working because water is not moving through the system quickly enough to prevent it from getting too hot.

High DIY-safe £150-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar
  3. Gently bleed your radiators to remove trapped air

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger (Cleaning)
  • Flow/Return Thermistors

Related codes

1 06

Your boiler has failed to ignite the burner properly and has locked out for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

1 07

Your boiler has shut down because the water pressure inside the system is too low to operate safely.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler.
  2. Open the valves gently to allow water to enter the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and press the reset button on your boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

1 10

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water flowing through it due to a faulty sensor connection.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

1 12

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water returning from your radiators.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

1 14

Your boiler is having trouble communicating with the outdoor weather sensor, which helps it decide how hard to work based on the outside temperature.

Low Engineer only £90-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

1 18

Your boiler has detected a fault with the sensor that measures the temperature of the water being sent to your radiators, which means it cannot heat your home safely.

High Engineer only £110-180

Parts commonly replaced

  • Central heating flow NTC sensor
  • Wiring harness
  • Main circuit board (PCB)

Related codes

Showing 11–20 of 28
1 P1

Your boiler has failed to ignite properly and stopped working because it did not detect a flame after several attempts.

High DIY-safe £90-200

What to check first

  1. Check if your gas supply is working by testing another gas appliance like a hob.
  2. Locate the reset button on your Ariston boiler and hold it down for 5 seconds to restart the system.
  3. Check your condensate pipe outside to ensure it isn't frozen or blocked, which can prevent the boiler from firing.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

1 P2

Your boiler is struggling to move water through the system properly, which is causing it to stop running to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that the boiler pressure is between 1 and 1.5 bar on the display
  2. Ensure all radiator valves are fully open to allow water to flow
  3. Check for any visible leaks around the pipework or radiators

Parts commonly replaced

  • Main Circulation Pump
  • Central Heating Filter
  • Primary Heat Exchanger (if blocked)

Related codes

1 P3

Your boiler is failing to ignite properly and has stopped working to keep you safe.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

3 01

Your boiler's internal computer memory has encountered a reading or writing error, preventing the system from functioning correctly.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display PCB Board

Related codes

3 02

Your boiler's internal computer is struggling to talk to its control parts, preventing it from functioning correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface unit

Related codes

3 03

Your boiler’s main internal control board has developed a technical fault, preventing the system from starting up or operating safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

3 04

Your boiler has been manually reset more than five times in fifteen minutes and has temporarily locked itself for safety.

Medium DIY-safe £0-120

What to check first

  1. Turn off the power supply to the boiler at the fused spur switch.
  2. Wait for at least 15 minutes without touching any buttons to allow the internal timer to reset.
  3. Turn the power back on and see if the boiler resumes normal operation.

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (PCB) if the error persists

Related codes

3 05

Your boiler's internal computer is experiencing a communication error, meaning it has lost track of its own operational state and cannot safely run.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

3 06

The internal computer that controls your boiler is experiencing a communication error and cannot operate the system safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB

Related codes

3 07

Your boiler's internal computer is experiencing a communication error and has shut down to prevent potential hardware damage.

High Engineer only £200-400

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

Showing 21–28 of 28
5 01

Your boiler is failing to light the gas even though it is trying to start up.

High DIY-safe £120-350

What to check first

  1. Check if your gas supply is turned on at the meter
  2. Check if other gas appliances in your home are working
  3. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Condensate Trap

Related codes

5 02

Your boiler’s internal safety sensor thinks the burner is still lit even though it should be turned off, which prevents the system from starting safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Flame rectification probe

Related codes

5 04

Your boiler is struggling to keep the flame stable, which is preventing it from heating your water or home properly.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Electrode assembly

Related codes

5 P1

Your boiler tried to start up but couldn't create a flame on its first attempt, meaning you likely have no heating or hot water right now.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a prepaid gas meter, ensure you have sufficient credit
  3. Press the Reset button on the control panel to allow the boiler to try again

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve

Related codes

5 P2

Your boiler has tried to start twice but has failed to successfully light its internal flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer

Related codes

5 P3

Your boiler has stopped during operation because the main burner flame has unexpectedly gone out.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

6 04

Your boiler's fan, which is essential for safely venting exhaust gases, is struggling to reach the speed it needs to operate, causing the system to stop as a safety precaution.

High Engineer only £180-350

Parts commonly replaced

  • Fan unit
  • PCB (Printed Circuit Board)
  • Wiring harness
6 10

Your boiler has detected a break in a safety circuit designed to shut the system down if it overheats, which has caused it to stop working completely.

High Engineer only £150-250

Parts commonly replaced

  • Thermo-fuse
  • Overheat thermostat
  • Wiring harness

Related codes