Ariston Clas ONE System Fault codes & diagnostics

46 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2020-present
GC Numbers 41-116-4941-116-5041-116-51
Download the Ariston Clas ONE System manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 29 High 14 Medium 2 Low

All 46 documented codes

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1 01

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage to its internal systems.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • Temperature sensor

Related codes

1 03

Your boiler is struggling to move enough water through your radiators, which prevents it from heating your home safely.

High DIY-safe £100-£250

What to check first

  1. Check your radiator valves to ensure they are all in the 'open' position
  2. Check the central heating system pressure gauge on the front of the boiler to ensure it is between 1.0 and 1.5 bar
  3. If the pressure is low, locate the filling loop under the boiler and top up the system to 1.5 bar

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • System filter

Related codes

1 04

Your boiler has detected that water is not moving through your heating system correctly, which is preventing it from heating your home properly.

High DIY-safe £120-250

What to check first

  1. Check all radiator valves in your home are fully open.
  2. Ensure your system pressure is set correctly, typically between 1.0 and 1.5 bar on the gauge.
  3. Turn the boiler off at the fused spur for 30 seconds and then back on to reset the system.

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • Central heating filter

Related codes

1 05

Your boiler has stopped working because water is not moving through the system quickly enough to prevent it from getting too hot.

High DIY-safe £150-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar
  3. Gently bleed your radiators to remove trapped air

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger (Cleaning)
  • Flow/Return Thermistors

Related codes

1 06

Your boiler is struggling to move water through the system, which is causing it to shut down to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar
  3. Gently bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger (Cleaning)
  • Flow/Return Thermistors

Related codes

1 07

Your boiler is struggling to move hot water around the system, often caused by trapped air or low pressure preventing it from flowing correctly.

High DIY-safe £80-250

What to check first

  1. Check the pressure gauge and top up to 1.5 bar if it is low
  2. Bleed all radiators to remove any trapped air pockets
  3. Ensure all radiator valves and the boiler isolation valves are fully open

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Pump Auto Air Vent

Related codes

1 08

Your boiler has lost water pressure and needs to be topped up to work properly again.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually blue levers) underneath the boiler.
  2. Slowly open both levers until you hear water flowing into the system.
  3. Watch the pressure gauge and close the levers firmly when it reaches 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

1 09

Your boiler has too much water inside its system, causing it to shut down to prevent damage from high pressure.

High DIY-safe £0-120

What to check first

  1. Check that the filling loop valves are fully closed and not letting in water
  2. Bleed water from a radiator using a bleed key to reduce the system pressure
  3. Monitor the pressure gauge until it returns to between 1 and 1.5 bar
  4. Restart the boiler once the pressure is within the normal operating range

Parts commonly replaced

  • Filling loop valve
  • Pressure relief valve (PRV)
  • Expansion vessel

Related codes

1 10

Your boiler has stopped working because it can no longer accurately read the temperature of the water circulating through your radiators.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating NTC Flow Sensor

Related codes

1 12

Your boiler has lost the ability to read the temperature of the water returning to it from your radiators, so it has shut down to prevent potential damage.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating Return NTC Thermistor
  • Wiring harness

Related codes

Showing 11–20 of 46
1 14

Your boiler is having trouble communicating with the outdoor weather sensor, which helps it decide how hard to work based on the outside temperature.

Low Engineer only £90-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

1 16

Your boiler has detected that the external temperature safety switch—typically used for underfloor heating—is triggered or disconnected, preventing the system from running safely.

Medium Engineer only £100-200

Parts commonly replaced

  • Floor thermostat
  • Wiring link
1 18

Your boiler has detected a fault with the sensor that measures the temperature of the water being sent to your radiators, which means it cannot heat your home safely.

High Engineer only £110-180

Parts commonly replaced

  • Central heating flow NTC sensor
  • Wiring harness
  • Main circuit board (PCB)

Related codes

1 P1

Your boiler is struggling to move water through the system efficiently, which is stopping it from heating up correctly.

High DIY-safe £100-£350

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the display
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Try bleeding your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger (Cleaning/Powerflush)
  • Water Pressure Sensor

Related codes

1 P2

Your boiler is struggling to move water through the system properly, which is causing it to stop running to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that the boiler pressure is between 1 and 1.5 bar on the display
  2. Ensure all radiator valves are fully open to allow water to flow
  3. Check for any visible leaks around the pipework or radiators

Parts commonly replaced

  • Main Circulation Pump
  • Central Heating Filter
  • Primary Heat Exchanger (if blocked)

Related codes

1 P3

Your boiler is struggling to move water through the system properly, which is preventing it from heating up correctly.

High DIY-safe £120-£350

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the display
  2. Ensure all radiator valves are fully open
  3. Bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulation pump
  • Main heat exchanger (de-scaling)
  • Central heating filter

Related codes

1 P4

Your boiler is struggling to push water through the system, which is causing it to stop running to prevent overheating.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Bleed your radiators to remove any trapped air
  4. Reset the boiler using the 'R' button

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger (Cleaning)
  • Central Heating Filter

Related codes

2 05

Your boiler is having trouble measuring the temperature of the water coming from your solar thermal system or incoming supply, which can affect how your hot water is heated.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) Inlet NTC Sensor
  • Sensor Wiring Harness
3 01

Your boiler's internal computer memory has encountered a reading or writing error, preventing the system from functioning correctly.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display PCB Board

Related codes

3 02

Your boiler's internal computer is struggling to talk to its control parts, preventing it from functioning correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface unit

Related codes

Showing 21–30 of 46
3 03

Your boiler’s main internal control board has developed a technical fault, preventing the system from starting up or operating safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

3 04

Your boiler has been manually reset more than five times in fifteen minutes and has temporarily locked itself for safety.

Medium DIY-safe £0-120

What to check first

  1. Turn off the power supply to the boiler at the fused spur switch.
  2. Wait for at least 15 minutes without touching any buttons to allow the internal timer to reset.
  3. Turn the power back on and see if the boiler resumes normal operation.

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (PCB) if the error persists

Related codes

3 05

Your boiler's internal computer has encountered a critical error and is unable to communicate with its own internal systems to function correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

3 06

Your boiler's internal computer is experiencing a communication error and cannot operate, meaning you currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

3 07

Your boiler's internal computer is experiencing a communication error and has shut down to prevent potential hardware damage.

High Engineer only £200-400

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

3 P9

Your boiler is simply reminding you that its annual service is due soon to ensure it continues running safely and efficiently.

Low Engineer only £80-120

Parts commonly replaced

  • None (Standard Service)
  • Burner Gasket (often replaced during service)
4 11

Your boiler has lost the connection to the temperature sensor that tells it how warm your home is, meaning it doesn't know when to turn the heating on or off.

Medium Engineer only £120-200

Parts commonly replaced

  • Room thermostat
  • Sensor wiring harness
  • PCB

Related codes

4 12

Your boiler is having trouble communicating with the temperature sensor for your secondary heating zone, meaning that specific area may not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Room thermostat
  • Sensor wiring harness
  • PCB interface module

Related codes

4 13

Your boiler is having trouble communicating with the temperature sensor for one of your heating zones, meaning it doesn't know whether to turn the heating on or off in that area.

Medium Engineer only £120-220

Parts commonly replaced

  • External room sensor
  • Wiring loom
  • Main PCB

Related codes

5 01

Your boiler is failing to light the gas even though it is trying to start up.

High DIY-safe £120-350

What to check first

  1. Check if your gas supply is turned on at the meter
  2. Check if other gas appliances in your home are working
  3. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Condensate Trap

Related codes

Showing 31–40 of 46
5 02

Your boiler’s internal safety sensor thinks the burner is still lit even though it should be turned off, which prevents the system from starting safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Flame rectification probe

Related codes

5 04

Your boiler is struggling to keep the flame stable, which is preventing it from heating your water or home properly.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Electrode assembly

Related codes

5 P1

Your boiler tried to start up but couldn't create a flame on its first attempt, meaning you likely have no heating or hot water right now.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a prepaid gas meter, ensure you have sufficient credit
  3. Press the Reset button on the control panel to allow the boiler to try again

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve

Related codes

5 P2

Your boiler has tried to start twice but has failed to successfully light its internal flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer

Related codes

5 P3

Your boiler has stopped during operation because the main burner flame has unexpectedly gone out.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

6 10

Your boiler has detected that the internal water temperature has become dangerously high and has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Circulation pump
  • Heat exchanger
  • Main PCB

Related codes

6 12

Your boiler has stopped working because the internal fan isn't spinning fast enough to safely clear away exhaust fumes.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

7 01

Your boiler has detected a fault with a temperature sensor in your main heating circuit, which may prevent your radiators from warming up correctly.

Medium Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

7 02

Your boiler has detected a fault with a temperature sensor responsible for controlling one of your heating zones, which may cause that specific area of your home to stop heating correctly.

Medium Engineer only £100-£180

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

7 03

Your boiler has detected a fault with a temperature sensor in the third heating zone, meaning it can no longer accurately measure or control the heat for that specific area.

Medium Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Zone expansion PCB

Related codes

Showing 41–46 of 46
7 11

Your boiler is struggling to accurately read the temperature of the water returning from your heating system, which means it cannot heat your home efficiently.

Medium Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

7 12

Your boiler is having trouble communicating with the temperature sensor for your secondary heating zone, which may prevent that part of your home from heating up properly.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

7 13

Your boiler is having trouble reading the water temperature in one of your heating zones, which may stop that specific area of your home from heating up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC return sensor
  • Wiring harness

Related codes

7 22

Your boiler has detected that the temperature in your secondary heating zone, such as an upstairs floor or an extension, is getting too hot and has shut down as a safety precaution.

Medium DIY-safe £120-280

What to check first

  1. Check that all radiator valves in Zone 2 are turned fully open.
  2. Ensure there are no obstructions like furniture blocking airflow to these radiators.
  3. Restart the boiler using the Reset button to see if the fault clears.

Parts commonly replaced

  • Zone Valve
  • Circulation Pump
  • Temperature NTC Sensor

Related codes

7 23

Your boiler has detected that the water temperature in one of your heating zones is higher than it should be for safe operation.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature sensor
  • Zone valve actuator
  • Main PCB

Related codes

7 50

Your boiler has disabled all heating areas, meaning your radiators will not warm up until the control system is reset or repaired.

High DIY-safe £100-280

What to check first

  1. Press the Reset button on the front control panel
  2. Turn the boiler power off at the wall, wait 30 seconds, and turn it back on
  3. Check that your room thermostats or smart controls have power and are calling for heat

Parts commonly replaced

  • Zone Management Kit
  • PCB (Main Control Board)
  • External Thermostat/Link

Related codes

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