High
13 on Ariston Euro Prisma 24

Your boiler has detected a general performance issue that is preventing it from operating safely or efficiently.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check of the general performance of the unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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