High
Red L.E.D. B on Ariston Euro Prisma 24

Your boiler has failed to light the flame and has locked itself out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

SHUTDOWN DUE TO THE FAILURE OF THE BURNER TO LIGHT AUTOMATICALLY. This anomaly is indicated by the red “B” L.E.D. To reset the unit, press and then release the “A” button.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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