High
E 99 on Ariston Genus 30 Plus

Your boiler has failed to start multiple times and has automatically locked itself for safety to prevent a gas buildup.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

After the fifth attempt, the boiler goes into safety shutdown mode

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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