High
E 99 on Ariston Genus One 24

Your boiler has detected a series of internal faults and has locked itself down for safety reasons after multiple failed attempts to function.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

After the fifth attempt, the boiler goes into safety shutdown mode

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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