High
S 01 on Ariston Genus One 24

Your boiler failed to light on its first try and needs a quick reset to attempt to restart the burner.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame not detected on first attempt

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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