High
E 09 on Ariston Genus One 30

Your boiler has detected a faulty electrical signal from a temperature sensor, which has caused it to stop heating to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Short circuit on heating return sensor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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