High
7 - SAFETY SHUTDOWN on Ariston Genus Premium

Your boiler has detected an internal error during its startup safety check and has stopped working to prevent any potential risks.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

At the start of every lighting phase, the P.C.B. performs a series of internal controls. If a malfunction occurs, the boiler will shutdown until the problem has been resolved.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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