High
61 on Atag A200

Your boiler is having trouble communicating internally with its control components, meaning it cannot currently receive instructions to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Bus communication error (contact open)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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