High Lockout
E13 on Baxi 600 Combi (range)

Your boiler has detected that a internal sensor is stuck, making the system think water is moving when it should be at rest.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Differential water flow switch fault (still closed).

What causes this fault?

This fault occurs when a mechanical sensor inside the boiler is stuck in the 'on' position, incorrectly signaling that water is flowing through the system. This is usually caused by a buildup of debris or sludge from the heating system jamming the moving parts, or a faulty pump that isn't shutting down correctly. Because the boiler thinks water is moving when it shouldn't be, it shuts down as a safety precaution to prevent damage.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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