Baxi ASSURE 524 COMBI 2 Fault codes & diagnostics

65 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2023-present
GC Number 47-077-59
Download the Baxi ASSURE 524 COMBI 2 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
1 Emergency 51 High 6 Medium 7 Low

All 65 documented codes

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254

Your boiler has lost communication with its room thermostat or remote control unit.

High Engineer only £90-180

Parts commonly replaced

  • Room thermostat
  • Wireless receiver
  • Main control PCB

Related codes

A.00.28

Your boiler is struggling to read the temperature from the solar heating connection, which is causing it to report a minor sensor error.

Low Engineer only £120-200

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

A.00.29

Your boiler is struggling to read the temperature from the solar heating connection, which is causing it to report an inaccurate or impossible reading.

Low Engineer only £120-200

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

A.00.34

Your boiler is looking for an outdoor weather sensor that it can no longer communicate with, which might cause your heating to behave unpredictably.

Low DIY-safe £90-160

What to check first

  1. Check if any external wires on the outside of your house leading to a small plastic box have been damaged or cut.
  2. Try resetting the boiler by pressing the 'R' or Reset button for five seconds.
  3. If you recently had building work near the boiler or outside walls, check if the sensor was accidentally unplugged.

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness
  • Sensor cable

Related codes

A.02.06

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to function safely.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (a silver braided hose) underneath the boiler.
  2. Open the valves on both ends of the loop to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (usually 1.0 to 1.5 bar).
  4. Close both valves tightly and ensure the pressure remains stable.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
A.02.18

Your boiler has detected an internal communication error between its internal parts, meaning it has safely shut itself down to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • Main control PCB
  • Wiring harness

Related codes

A.02.36

Your boiler has lost communication with one of its internal control components, meaning it cannot operate safely and has shut itself down.

High Engineer only £120-£350

Parts commonly replaced

  • Wiring harness
  • Printed Circuit Board (PCB)
  • Low pressure switch

Related codes

A.02.37

Your boiler has lost communication with one of its internal safety sensors, causing it to shut down as a precaution to prevent unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • Wiring harness
  • Pressure sensor
  • Main PCB

Related codes

A.02.45

Your boiler's internal computer has lost its connection to one of the sensors or control components, meaning it cannot safely regulate your heating and hot water.

High Engineer only £120-250

Parts commonly replaced

  • Wiring harness
  • Printed Circuit Board (PCB)
  • Sensor lead

Related codes

A.02.46

Your boiler is having a conflict between its hot water and heating systems, causing it to pause operations to prevent a system error.

High Engineer only £120-250

Parts commonly replaced

  • Diverter valve
  • PCB
  • Wiring harness

Related codes

Showing 11–20 of 65
A.02.48

Your boiler's computer is struggling to identify the specific model or setup it is installed in, causing it to stop functioning correctly.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

A.02.49

Your boiler's internal computer is struggling to communicate with its internal components, meaning it cannot safely start up.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

A.02.54

Your boiler is having a communication breakdown with its internal control system, which means it cannot receive instructions to heat your home or water.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness
A.02.55

Your boiler's internal computer has lost its identification data or is not communicating correctly with its main control board.

High Engineer only £120-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Data Key

Related codes

A.02.76

Your boiler has encountered a technical data error that prevents it from saving further custom settings, but it should otherwise remain operational.

Low Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
E.00.04

Your boiler has lost its connection to the sensor that monitors water returning from your radiators, causing the system to stop working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness
  • Control PCB

Related codes

E.00.05

Your boiler has detected a fault with the sensor that measures the temperature of the water returning to the unit, causing it to stop running as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

E.00.16

Your boiler is unable to read the temperature of your hot water cylinder, which means you may not have reliable hot water.

High Engineer only £90-180

Parts commonly replaced

  • DHW Tank Temperature Sensor (NTC)
  • Connection wiring/harness

Related codes

E.00.17

Your boiler has detected a fault with the sensor that monitors your hot water temperature, meaning it cannot safely heat your water to the correct level.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

E.00.20

Your boiler has temporarily stopped working because it cannot properly read the temperature of the gases leaving the flue.

High Engineer only £100-£200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

Showing 21–30 of 65
E.00.21

Your boiler has shut down because a safety sensor has detected that the exhaust gases are becoming too hot or the sensor itself has failed.

High Engineer only £120-£240

Parts commonly replaced

  • Flue Gas Temperature Sensor (NTC)
  • Heat Exchanger

Related codes

E.01.04

Your boiler has temporarily stopped working because it has repeatedly lost its flame over the last day.

High Engineer only £150-300

Parts commonly replaced

  • Flame sensor electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E.01.12

Your boiler has detected that the water coming back from your radiators is hotter than the water going out, which usually means there is a circulation problem or a sensor glitch.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • External pump
E.01.17

Your boiler has detected that water is not moving through the system properly, which has caused it to shut down to prevent overheating.

High DIY-safe £100-£350

What to check first

  1. Check the pressure gauge and top it up to 1.5 bar using the filling loop if it is too low
  2. Ensure all radiator valves are fully open
  3. Check for any visible leaks around your pipework
  4. Restart the boiler using the reset button

Parts commonly replaced

  • Circulation Pump
  • Water Pressure Sensor
  • Main Heat Exchanger (if blocked)

Related codes

E.01.20

Your boiler has sensed that the exhaust gases are getting too hot and has shut itself down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Main Heat Exchanger
  • Heat Exchanger NTC Sensor
  • Flue Thermostat

Related codes

E.02.13

Your boiler has detected a critical internal fault that has caused it to shut down completely for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E.02.17

Your boiler has stopped working because the internal control board and the gas valve have lost the ability to talk to each other.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB
  • Gas Valve
  • Wiring Harness

Related codes

E.02.35

Your boiler has detected that a vital safety component has become disconnected, which has caused it to shut down automatically to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Safety limit thermostat
  • Wiring harness
  • PCB

Related codes

E.02.39

Your boiler has detected that the water pressure inside the system is too low and has failed to top itself up automatically after several minutes of trying.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop or external filling valve underneath your boiler.
  2. Slowly open the valve to allow mains water to enter the system until the pressure gauge on the front reads between 1.0 and 1.5 bar.
  3. Close the valve tightly and restart the boiler.

Parts commonly replaced

  • Automatic filling valve
  • Pressure sensor
  • Expansion vessel

Related codes

E.02.47

Your boiler is struggling to communicate with an add-on accessory, such as a room thermostat or a weather compensation sensor.

Medium Engineer only £100-200

Parts commonly replaced

  • External thermostat
  • Wiring loom
  • PCB

Related codes

Showing 31–40 of 65
E.04 | .54

Your boiler has detected an internal issue with the part that controls the flow of gas, which means it has safely shut down to prevent any unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E.04.01

Your boiler has detected a fault with the internal sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness

Related codes

E.04.02

Your boiler has lost communication with the internal thermometer that monitors water leaving the unit, causing the system to shut down for safety.

High Engineer only £100-180

Parts commonly replaced

  • Flow Temperature Sensor (NTC thermistor)
  • Wiring harness
  • Main PCB

Related codes

E.04.03

Your boiler has shut down because it thinks the water inside is getting too hot or a temperature sensor has malfunctioned.

High DIY-safe £90-180

What to check first

  1. Turn the boiler power off and then back on to reset the electronics
  2. Check that all radiator valves are fully open to allow water to circulate
  3. Ensure the central heating system pressure is between 1 and 1.5 bar on the gauge

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness
  • Central heating pump
E.04.08

Your boiler has shut down because the water inside has become far too hot, likely due to a circulation problem.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure there is enough water pressure in the system (usually between 1.0 and 1.5 bar on the gauge)
  3. Try resetting the boiler by turning the selector knob to 'R' for five seconds

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Cleaning/Flushing)

Related codes

E.04.10

Your boiler has tried and failed to light its burner four times, meaning it cannot provide heating or hot water until the issue is resolved.

High DIY-safe £120-350

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob
  2. Ensure your gas meter has credit and the handle is in the 'on' position
  3. Press the 'Reset' button on the boiler control panel for five seconds

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Electrode
  • Condensate Trap/Pipe

Related codes

E.04.12

Your boiler is trying to start up and light the gas, but it cannot detect a steady flame so it safely shuts itself down.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E.04.13

Your boiler has stopped working because the fan that removes exhaust gases is either stuck or spinning at the wrong speed.

High Engineer only £180-£350

Parts commonly replaced

  • Fan Assembly
  • E66 Main PCB

Related codes

E.04.17

Your boiler has detected an internal electrical problem with the component that controls the gas supply, meaning it cannot safely light itself to provide heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E.04.18

Your boiler has detected that the water temperature is too low or a internal sensor has stopped communicating, causing the system to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Flow Temperature Sensor (NTC)
  • Wiring Harness
  • Main PCB

Related codes

Showing 41–50 of 65
E.04.23

Your boiler has temporarily stopped working because the internal computer parts are having trouble talking to each other.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E.04.29

Your boiler's internal computer is struggling to talk to its internal parts, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E.04.54

Your boiler has detected an internal issue with the part that controls the flow of gas, which means it has safely shut down to prevent any unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E.04.254

Your boiler has detected an internal electrical communication error with the gas valve, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness
H.00.42

Your boiler is temporarily locked out because the built-in sensor that measures water pressure is not responding properly.

High Engineer only £120-250

Parts commonly replaced

  • Water pressure sensor
  • Pressure sensor wiring harness

Related codes

H.00.81

Your boiler has lost its connection to the remote thermostat or controller, which prevents it from knowing when to turn the heating on.

Medium DIY-safe £80-150

What to check first

  1. Check if the batteries in your wireless room thermostat are flat and replace them if necessary
  2. Ensure the room thermostat is within range of the boiler and has not been moved to a spot where the signal is blocked
  3. Power cycle the boiler by switching it off at the fused spur for 60 seconds and then back on to force a reconnection

Parts commonly replaced

  • Room thermostat
  • RF receiver module

Related codes

H.01.00

Your boiler has stopped working because the internal control board and the gas supply valve are temporarily failing to talk to each other.

High Engineer only £150-£450

Parts commonly replaced

  • Gas valve
  • Boiler PCB (Printed Circuit Board)
  • Wiring harness

Related codes

H.01.05

Your boiler has temporarily stopped because the water leaving the boiler is getting much hotter than the water returning from your radiators.

High Engineer only £150-350

Parts commonly replaced

  • Circulating pump
  • Flow/return thermistors
  • Automatic bypass valve

Related codes

H.01.08

Your boiler is temporarily pausing because the water inside is heating up much faster than normal.

Low DIY-safe £80-200

What to check first

  1. Check that your radiator valves are fully open to allow water to flow freely.
  2. Make sure your heating system pressure is set correctly between 1 and 1.5 bar.
  3. Restart the boiler once it has had 10 minutes to cool down.

Parts commonly replaced

  • Automatic bypass valve
  • Circulating pump
  • NTC temperature sensor

Related codes

H.01.14

Your boiler has temporarily stopped working because the water inside it has become too hot.

High Engineer only £150-350

Parts commonly replaced

  • NTC thermistor (temperature sensor)
  • Automatic bypass valve
  • Circulating pump

Related codes

Showing 51–60 of 65
H.01.18

Your boiler has detected that water is not moving through the system properly, often because the water pressure is too low.

High DIY-safe £0-120

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. Locate the filling loop (the silver braided hose) underneath the boiler.
  3. Open the valves slowly to top up the water pressure until the gauge reaches 1.2 bar, then close them tightly.
  4. Restart the boiler to clear the fault.

Parts commonly replaced

  • N/A (Usually just a pressure top-up)
  • Filling loop valve
  • Expansion vessel

Related codes

H.01.21

Your boiler is temporarily pausing because the water inside is heating up much faster than expected while you are running the hot tap.

Medium Engineer only £150-300

Parts commonly replaced

  • Plate heat exchanger
  • NTC thermistor sensor
  • Automatic bypass valve

Related codes

H.02.00

Your boiler is currently restarting itself or finishing a reset cycle and should return to normal operation shortly.

Low DIY-safe £0

What to check first

  1. Wait up to 5 minutes for the countdown or reset process to complete
  2. Ensure any 'Reset' buttons are not stuck in the pressed position
  3. If the code persists for more than 10 minutes, try turning the main power switch off and back on

Related codes

H.02.02

Your boiler is waiting for its control settings to be programmed, which usually happens during a new installation or if the main computer board has been replaced.

High Engineer only £90-150
H.02.03

Your boiler’s internal computer has lost its specific identity settings and needs to be told exactly which model it is before it can operate.

High Engineer only £100-£250

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

H.02.04

Your boiler's main control board is having trouble reading its own saved internal settings, which is preventing the system from starting up.

High Engineer only £280-500

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Configuration Key

Related codes

H.02.05

Your boiler’s internal control board is confused because its software does not match the hardware installed, often following a repair or a power glitch.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Parameters Key

Related codes

H.02.07

Your boiler has temporarily stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop or key underneath your boiler or near the pipework.
  2. Open the valves slowly to let water into the system until the pressure gauge on the front reaches between 1 and 1.5 bar.
  3. Close the valves tightly and press the reset button on your boiler if it does not restart automatically.

Parts commonly replaced

  • Filling loop valve
  • Pressure relief valve
  • Pressure sensor

Related codes

H.02.09

Your boiler has temporarily paused because it detected very cold temperatures and is running a built-in frost protection mode.

Low Engineer only

Parts commonly replaced

  • NTC Thermistor
  • PCB

Related codes

H.02.10

Your boiler has completely shut down for safety reasons and will not provide heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Air Pressure Switch

Related codes

Showing 61–65 of 65
H.02.70

Your boiler has detected an issue with its heat recovery system, which is preventing it from functioning normally and providing heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Heat recovery sensor
  • Control PCB
  • Wiring harness

Related codes

H.03.00

Your boiler's main control board is unable to communicate with its internal safety chip, meaning the boiler has disabled itself for protection.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Safety Key
  • Wiring Harness

Related codes

H.03.02

Your boiler's burner has unexpectedly gone out while running, causing the system to restart or stop to ensure safety.

Medium DIY-safe £80-250

What to check first

  1. Check that your gas pre-pay meter has credit (if applicable)
  2. Check that other gas appliances in your home are working correctly
  3. Press the Reset button for five seconds
  4. Ensure the external condensate pipe is not frozen if it is currently cold weather

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • Gas valve

Related codes

H.03.05

Your boiler is not receiving enough electrical power from your home's mains supply to operate safely.

High DIY-safe £100-£350

What to check first

  1. Check if there is a partial power cut or 'brownout' in your local area
  2. Ensure the boiler's fused spur switch is fully engaged and not damaged
  3. Switch the boiler off at the main spur, wait 30 seconds, and switch it back on to reset the electronics

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Stabiliser
  • Main Power Cable

Related codes

H.03.54

Your boiler has temporarily shut down because the electrical voltage supplying it has dropped too low.

Medium Engineer only £90-200

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power Supply Unit

Related codes

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