High
A.02.18 on Baxi Assure System

Your boiler's computer is having trouble communicating with its internal sensors, which has caused it to stop heating your home as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

OBD error - CONFIGURATION ERROR

From this model's manual
Verified against the Baxi Bm Baxi B Basic System 2 600 800 Assure 500 Isim installation & service manual, page 48.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like A.02.18: no call-out fees, no surprise bills.

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