Medium
E.00 .16 on Baxi Assure System

Your boiler has lost the connection to the temperature sensor in your hot water cylinder, meaning it cannot tell how hot your stored water is.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

DHW tank temperature sensor not connected SENSOR OPEN Check the operation of the sensor Check the sensor/PCB connection When removing a domestic hot water tank, set parameter DP150=1

From this model's manual
Verified against the Baxi Bm Baxi B Basic System 2 600 800 Assure 500 Isim installation & service manual, page 50.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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