What the manual says
Manufacturer manualFlame failure (loss of flame during operation)
What causes this fault?
This fault occurs when the boiler's control system loses the signal that a flame is present while it is already firing. The most common reason is that the flame sensing electrode has become worn or dirty and can no longer detect the heat, although it can also be caused by an unstable gas supply or a failing component preventing the gas from flowing correctly.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E128: no call-out fees, no surprise bills.
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Related fault codes
All 24 fault codes on the Duo-tec Combi GA
Seeing a different code? Every code this model can display, in one place.