9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
Replaced by: Platinum+ Combi
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The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 47-075-20 | Platinum 24 HE | 2005–2007 |
| 47-075-21 | Platinum 28 HE | 2005–2007 |
| 47-075-22 | Platinum 33 HE | 2005–2007 |
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Your boiler's internal temperature sensor has stopped communicating correctly, preventing the system from heating your radiators.
Your boiler is currently unable to sense the temperature of your hot water, so it has stopped producing it to prevent potential overheating.
Your boiler's hot water sensor has stopped working, so the system is unable to tell how hot your water is and has stopped heating it for safety.
Your boiler has reached an excessively high temperature and has shut down as a safety precaution to prevent damage.
Your boiler has lost water pressure and has stopped working to protect itself from damage.
Your boiler has detected that the internal mechanism responsible for circulating water around your radiators and taps is not operating correctly.
Your boiler has shut down because a sensor has detected that the exhaust gases are getting too hot or the sensor itself has failed.
Your boiler is not receiving enough gas or is struggling to light the flame needed to heat your water and radiators.
Your boiler has detected a problem with the fan that helps clear exhaust fumes, meaning it has stopped working for safety reasons.
BoilerFaultCodes