Medium
3 green flashes on Baxi Profile Prima

Your boiler has momentarily lost its flame and is trying to restart itself, which often indicates a minor interruption in the gas supply or a slightly dirty component.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temporary flame loss. Boiler will self reset, if fault continues you will see 3 red flashes.

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Monitor the boiler for several minutes to see if the flame stabilizes on its ownCheck that other gas appliances in the home are working correctly to rule out a supply issuePerform a manual reset of the boiler if the fault does not clear automaticallyContact a Gas Safe engineer if the fault progresses to 3 red flashes

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Avoid the next call-out bill

A cover plan would handle faults like 3 green flashes: no call-out fees, no surprise bills.

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