High
E.02 – .17 on Baxi Suprima 80

Your boiler has lost the internal connection between its main control board and the gas system, meaning it cannot safely fire up to provide heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of communication between gas valve and boiler printed circuit board (PCB) or fault in air/gas unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful