24 Your boiler has stopped working because it cannot light the flame or the internal drainage pipe is backed up with water.
Your boiler has stopped working because it cannot light the flame or the internal drainage pipe is backed up with water.
What to check first
- Check if your shared external white drainage pipe is frozen or blocked.
- If frozen, pour warm (not boiling) water over the pipe to clear the ice.
- Press the reset button once to see if the boiler restarts.
Parts commonly replaced
- Flame sensing electrode
- Ignition lead
- Gas valve
- Condensate trap