High
11 on Baxi System 35/60 / 60/100

Your boiler is struggling to correctly detect or manage the demand for hot water, which may cause your heating or hot water to stop working properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Hot Water Mode

From this model's manual
Verified against the Baxi System 35 60 60 100 installation & service manual, page 48.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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