High
Pump/Low Pressure Neon on Baxi System 35/60 / 60/100

Your boiler has stopped working because there is either not enough water inside the system or an internal part that moves the water around has stopped running.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Illuminates if the circulating pump is faulty or the system pressure drops below the minimum requirement (0.2 bar).

From this model's manual
Verified against the Baxi/Baxi System 35 60 60 100 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 14 fault codes on the System 35/60 / 60/100

Seeing a different code? Every code this model can display, in one place.

1011121320212325Air Flow Monitor NeonFlame Failure NeonNeon 4Safety Thermostat NeonSensor Fault Neons

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