Emergency
E11 on Biasi Antares Combi

Your boiler thinks it sees a flame even though the gas should be turned off, which is a safety conflict causing the system to shut down.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Parasitic flame (flame detected with gas valve closed)

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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