High
ER 01 + Reset on Biasi Riva Compact 24S

Your boiler has failed to light the flame or has lost its flame during operation, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

N/A

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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