High
Lock-out signal lamp red on Biasi Riva Compact 24S

Your boiler has failed to light the burner after several attempts and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler blocks again due to unsuccessful ignition cycle. Burner doesn't light after pressing the reset push-button.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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