Emergency
BUBNEB STAYS ON on Chaffoteaux Britony II 30FF

Your burner is remaining lit when it should be off, which could be caused by air in the pipes, debris in the system, or a mechanical valve fault.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

I) Air in pipework; II) Gas valve stays open; III) Venturi blocked; IV) Dirt on gas valve facing; V) Loose jumper on house stop cock tap; VI) Dirt foreign matter is water section; VII) Slow ignition device stuck

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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