Chaffoteaux Britony II 30FF Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW Discontinued
GC Number 52-980-21
Download the Chaffoteaux Britony II 30FF manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
9 Emergency 14 High 3 Medium

All 26 documented codes

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8.1

Your boiler is unable to start the pilot flame, which means it cannot provide any heating or hot water until the ignition process is successful.

High DIY-safe £100-280

What to check first

  1. Check if your gas supply is turned on and other gas appliances are working
  2. Press the reset button once to try and restart the ignition sequence
  3. Ensure there is credit on your pre-payment gas meter

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

8.2

Your boiler is struggling to keep its internal starter flame lit, which prevents the main burner from firing up to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Pilot Injector
  • Thermocouple
  • Gas Valve

Related codes

8.3

Your boiler is struggling to keep the pilot flame lit, which means the system cannot stay on long enough to heat your water or radiators.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas Valve
  • Electrode

Related codes

8.4

Your boiler is struggling to keep its internal flame lit, which means the system cannot stay on long enough to heat your water or radiators.

High Engineer only £120-£250

Parts commonly replaced

  • Thermocouple
  • Gas Valve
  • Electrode

Related codes

8.4.1

Your boiler is failing to ignite the main gas burner, meaning you will not have any heating or hot water until the issue is resolved.

High Engineer only £120-350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Spark Generator
8.4.2

Your boiler is starting to heat water but cannot keep the flame alight, meaning your hot water will cut out or run cold.

High Engineer only £140-£280

Parts commonly replaced

  • Flame supervision electrode
  • Gas valve
  • Flow switch
8.5

Your boiler is trying to start but the burner is failing to ignite, meaning you currently have no heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas is reaching the property
  2. Check that your gas pre-payment meter (if applicable) has credit
  3. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Ignition electrodes
  • Gas valve
  • Printed Circuit Board (PCB)
8.6

The gas control dial or internal tap on your boiler has become difficult to turn or is physically stuck, preventing you from adjusting the gas flow.

Medium Engineer only £90-180

Parts commonly replaced

  • Gas control valve
  • Control knob assembly
  • Selection tap mechanism
8.7

Your boiler has detected that the water inside the system is too cold, which may prevent it from heating your home properly or signal a sensor problem.

Medium DIY-safe £90-180

What to check first

  1. Ensure the boiler is switched on and receiving power
  2. Check that the room thermostat is turned up high enough to call for heat
  3. Check if any external pipes are frozen if it is extremely cold outside
  4. Perform a simple reset by turning the control knob to 'Reset' and back

Parts commonly replaced

  • NTC Temperature Sensor
  • Control PCB

Related codes

8.8

The gas control lever on your boiler has become difficult to move or is jammed, preventing you from safely controlling the gas supply to the unit.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas control valve
  • Gas tap assembly
  • Seals and washers
Showing 11–20 of 26
8.9

Your boiler is not burning gas correctly, which is creating soot and could be producing dangerous carbon monoxide.

Emergency Engineer only £120-350

Parts commonly replaced

  • Main Burner
  • Gas Valve
  • Heat Exchanger
8.11

Your boiler is not burning gas correctly, which means it may be producing dangerous carbon monoxide and needs to be switched off immediately.

Emergency Engineer only £120-350

Parts commonly replaced

  • Burner assembly
  • Gas valve
  • Heat exchanger
8.12

Your boiler has detected that the water pressure is too low to operate safely, causing it to shut down.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) under the boiler.
  2. Slowly open the small valves to allow water into the system.
  3. Watch the pressure gauge and close the valves once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

8.13

Your boiler is likely making an unusual sound because the water isn't flowing through it correctly, often due to a buildup of debris or trapped air.

Medium DIY-safe £100-£350

What to check first

  1. Check that your system pressure is between 1.0 and 1.5 bar
  2. Bleed your radiators to remove any trapped air
  3. Ensure all radiator valves and internal bypass valves are fully open

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Automatic Air Vent

Related codes

BURNER STAYS ON

Your boiler's internal burner is failing to switch off even when you are not using hot water or heating, which suggests a mechanical component is stuck or blocked.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Water section diaphragm/assembly
  • Venturi
EXPLOSIVE IGNITION

Your boiler is struggling to light smoothly and is experiencing small mini-explosions or loud bangs when it tries to start.

Emergency Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Gas valve
HEATING BODY NOISE

Your boiler is making loud banging or kettling noises because of a buildup of limescale or poor water circulation, which is causing parts to overheat.

High Engineer only £150-300

Parts commonly replaced

  • Primary Heat Exchanger
  • System Filter
  • Central Heating Pump
INSUFFICIENT WATER FLOW

Your boiler is struggling to detect the flow of water necessary to ignite and provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Water flow switch
  • Diaphragm
  • Venturi
LOW WATER TEMPERATURE

Your boiler is struggling to heat the water properly because it isn't receiving enough fuel or has a restricted internal air flow.

High Engineer only £120-280

Parts commonly replaced

  • Gas Valve
  • Water Governor Diaphragm
  • Venturi Tube
  • Fan
MAIN BURNER DOES NOT LIGHT

Your boiler is failing to ignite because it isn't receiving enough gas or water flow to start the heating process.

High Engineer only £120-250

Parts commonly replaced

  • Diaphragm
  • Gas valve
  • Venturi
Showing 21–26 of 26
PILOT FLAME DOES NOT LIGHT

Your boiler is failing to ignite because it cannot start the small flame needed to safely light the main burner.

High Engineer only £120-220

Parts commonly replaced

  • Ignition electrode
  • Pilot assembly
  • Ignition lead
  • PCB
PILOT WILL NOT STAY ALIGHT

Your boiler's small starter flame keeps blowing out or failing to stay lit, which prevents the main boiler from igniting and providing heating or hot water.

Emergency Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas valve
  • Pilot assembly
POOR PILOT FLAME

Your boiler is struggling to keep its small starter flame lit, so it has safely shut down to prevent gas from building up.

Emergency Engineer only £120-220

Parts commonly replaced

  • Pilot injector
  • Pilot burner assembly
  • Pilot tubing
SOOT FORMED

Your boiler is struggling to breathe, causing a build-up of waste material that indicates it is not burning gas cleanly, which can be dangerous.

Emergency Engineer only £150-300

Parts commonly replaced

  • Burner assembly
  • Injectors
  • Flue seals
WATER TEMPERATURE

Your boiler is struggling to heat your hot water properly, usually because the water is flowing through it too quickly for it to warm up or because the gas supply is restricted.

High Engineer only £120-250

Parts commonly replaced

  • Water governor
  • Venturi
  • Flow regulator
YELLOW FLAMES

Your boiler is burning gas inefficiently, which is dangerous and can lead to the production of poisonous carbon monoxide gas.

Emergency Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • Burner assembly
  • Flue seals

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.