Emergency
POOR PILOT FLAME on Chaffoteaux Britony II 30FF

Your boiler is struggling to keep its small starter flame lit, so it has safely shut down to prevent gas from building up.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

i) Pilot injector dirty/damaged, ii) Wrong injector (0.23 mm), iii) Pilot head blocked, iv) Faulty pilot tube

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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