Emergency
PILOT WILL NOT STAY ALIGm on Chaffoteaux Britony II 30FF

Your boiler's pilot light is failing to remain lit, which prevents the main heating system from starting up safely.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

i) Thermocouple not working, ii) Thermoelectric valve faulty, iii) Gas pressure low/variable, iv) Terminal wrongly positioned, v) Badly assembled flue, vi) Gas pressure too high

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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