Chaffoteaux Minima HE System 24 Fault codes & diagnostics

37 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 24 kW 2008-2012 Discontinued
GC Number 41-980-33

Replaced by: Chaffoteaux PIGMA System

Download the Chaffoteaux Minima HE System 24 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 24 High 6 Medium 3 Low

All 37 documented codes

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A 01

Your boiler has detected that parts inside the unit are becoming dangerously hot and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Circulating pump
  • Main PCB

Related codes

A 03

Your boiler is trying to start up, but it cannot detect a flame to keep it burning.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A 36

Your boiler has detected that the exhaust gases leaving via the flue are becoming dangerously hot, so it has safely shut itself down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Primary heat exchanger
  • PCB

Related codes

A 37

Your boiler's main control computer is experiencing an internal error and cannot operate safely, meaning your heating and hot water will not work until it is reset or repaired.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
A 39

Your boiler's main internal computer is failing to communicate properly, which has caused the system to shut down for safety precautions.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness
A 40

The internal computer that controls your boiler has detected a critical hardware failure and is unable to operate safely, causing the system to shut down.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

A 41

Your boiler's fan, which is responsible for safely pushing exhaust fumes outside, has failed to start or is performing incorrectly, causing the system to stop working for your safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
A03

Your boiler has failed to light because it cannot detect a flame after multiple attempts, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E 02

Your boiler has temporarily stopped working because it cannot circulate water through the system properly, usually due to low water pressure.

High DIY-safe £90-250

What to check first

  1. Check the pressure gauge on the front of your boiler to see if it has dropped below 1 bar.
  2. Use the filling loop underneath the boiler to top the system pressure back up to around 1 to 1.5 bars.
  3. Reset the boiler using the reset button to clear the fault code.

Parts commonly replaced

  • Circulating Pump
  • Automatic Air Vent
  • Pressure Relief Valve

Related codes

E 04

Your boiler is trying to start up, but it cannot detect a flame to keep it running safely.

High Engineer only £100-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 37
E 05

Your boiler has detected that the internal pipes are getting too cold, so it has automatically turned on its circulation pump to keep the water moving and prevent potential freezing.

Low Engineer only

Parts commonly replaced

  • NTC temperature sensor
  • Main PCB

Related codes

E 06

Your boiler has detected that the water temperature is too low and has activated its built-in protection to prevent your pipes from freezing.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Main PCB
  • Pump

Related codes

E 07

Your boiler has detected that water is not flowing properly around your heating system, so it has safely shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • System filter

Related codes

E 08

Your boiler has detected that the water pressure inside your heating system is too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is a flexible braided hose with one or sometimes two valves connecting your mains water supply to your heating pipes.
  2. Open the filling valve(s) slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve(s) tightly to stop the flow and ensure the loop is disconnected if it is a temporary hose type.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel
E 11

Your boiler is failing to detect water moving through the system, which is preventing it from heating up.

High Engineer only £120-220

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

E 12

Your boiler is unable to read the water flow correctly because of an electrical fault with an internal sensor, which means it has shut itself down to prevent any damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

E 13

Your boiler is currently unable to read the water temperature properly because a wire or sensor that monitors the system has disconnected or failed.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

E 14

Your boiler's temperature-sensing system is experiencing an electrical fault, causing it to misread the water temperature and shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

E 15

Your boiler is struggling to read the outdoor temperature correctly because the cable connected to the external weather sensor is likely damaged or loose.

Low Engineer only £100-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

E 16

Your boiler is receiving an unusual signal from the weather sensor mounted outside your home, likely due to a loose wire or a damaged cable.

Low Engineer only £120-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom
Showing 21–30 of 37
E 18

Your boiler is struggling to keep the flame attached to the burner correctly, which causes it to shut down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Venturi or air intake assembly
E 20

Your boiler has detected a flame inside when it should be turned off, which indicates a potential safety issue with the internal gas control system.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame detection electrode

Related codes

E 22

Your boiler is struggling to clear exhaust gases properly, so it has safely shut itself down to prevent any unsafe buildup.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Venturi
  • Flue sampling point seals
  • Fan

Related codes

E 23

Your boiler is struggling to push air through its internal system effectively, which prevents it from igniting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E 25

Your boiler has lost the connection to the temperature sensor in your hot water tank, meaning it cannot accurately monitor your water's heat levels.

High Engineer only £120-220

Parts commonly replaced

  • NTC Tank Sensor
  • Wiring Harness

Related codes

E 26

Your boiler has lost the ability to read the temperature of your hot water storage tank due to a faulty electrical connection or sensor.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW tank sensor
  • Wiring harness

Related codes

E 27

Your boiler is struggling to communicate with the hot water storage tank, which means it may not be able to provide consistent hot water or heating.

High Engineer only £150-300

Parts commonly replaced

  • NTC tank sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

E 29

Your boiler is struggling to connect with its wall-mounted temperature control unit, causing it to lose track of how warm your home is.

Medium Engineer only £120-220

Parts commonly replaced

  • Room thermostat
  • External sensor wiring Loom
  • PCB

Related codes

E 30

Your boiler is struggling to read the temperature of the room correctly because its connection to the thermostat or temperature sensor has developed a wiring fault.

Medium Engineer only £120-200

Parts commonly replaced

  • Room thermostat
  • External sensor
  • Wiring loom

Related codes

E 33

Your boiler has stopped communicating with your underfloor heating controls, meaning the heating system is currently unable to turn on or regulate the temperature properly.

Medium Engineer only £120-250

Parts commonly replaced

  • External thermostat
  • Wiring loom
  • Interface PCB

Related codes

Showing 31–37 of 37
E 34

Your boiler has lost its connection to a safety sensor that monitors the exhaust fumes, causing it to shut down to prevent unsafe operation.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
  • Main PCB

Related codes

E 35

Your boiler has detected a faulty connection in the system that monitors the gas exhaust, so it has shut down to ensure your safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness

Related codes

E 36

Your boiler has detected that the exhaust gases leaving your home are becoming dangerously hot, so it has automatically shut itself down to prevent overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

E 37

Your boiler's electronic brain is failing to talk to its internal controls, meaning it has safely shut down until the connection is restored.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface board
E 38

Your boiler has entered a temporary safety lockout because the reset button has been pushed too many times in a short period.

Medium Engineer only £80-120
E02

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or near the hot water cylinder.
  2. Open the valves slowly to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and press the reset button on your boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Automatic air vent

Related codes

E04

Your boiler is trying to start up, but it is failing to detect a flame so it shuts itself down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition lead
  • Ignition/ionization electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes