Ferroli Arena 30 C Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW Discontinued
GC Number 47-267-25
Download the Ferroli Arena 30 C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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2 Emergency 13 High 1 Medium 2 Low

All 18 documented codes

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A

Your boiler has completely stopped working as a safety precaution and needs you to press the reset button to try and restart it.

High DIY-safe

What to check first

  1. Locate the reset button, usually marked with the letter 'R' on your boiler's control panel.
  2. Press and hold the 'R' button for about 2 to 3 seconds.
  3. Wait to see if the boiler fires up and the fault code clears; if it immediately locks out again, do not keep resetting it.
Domestic hot water sensor faulty

Your boiler has lost the ability to measure the temperature of your hot water properly, which usually means the hot water will not work or will run lukewarm.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness

Related codes

External probe faulty

Your boiler's outside temperature sensor has developed a wiring or component fault, meaning it can no longer accurately read the outdoor weather.

Low Engineer only £90-180

Parts commonly replaced

  • External temperature sensor
  • Sensor wiring

Related codes

Fan fault

Your boiler has stopped working because the mechanical component responsible for circulating air and exhausting combustion gases is not receiving power or has failed.

High Engineer only £200-350

Parts commonly replaced

  • Combustion fan
  • Fan wiring harness

Related codes

Flue gas sensor faulty

Your boiler has stopped working because it can no longer accurately read the temperature of the exhaust chimney, meaning it has shut down as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

Flue safety device intervention

Your boiler has detected a potential blockage or issue with the flue pipe that safely carries exhaust gases outside your home, so it has shut down to keep you safe.

Emergency Engineer only £90-200

Parts commonly replaced

  • Flue temperature sensor
  • Air pressure switch
  • Flue terminal

Related codes

High flue gas temperature

Your boiler has detected that the exhaust gases leaving the flue are dangerously hot, which usually happens because the airflow is blocked or restricted.

Emergency Engineer only £90-250

Parts commonly replaced

  • Flue gas sensor
  • Primary heat exchanger
  • Fan

Related codes

Insufficient water system pressure

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath the boiler.
  2. Open the valves gently to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and reset the boiler.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

Microprocessor faulty

The computer that controls your boiler is experiencing an internal error, which means the system cannot safely start or regulate your heating and hot water.

High Engineer only £300-500

Parts commonly replaced

  • Main Control PCB
  • Wiring harness

Related codes

Outlet sensor faulty

Your boiler has lost the ability to measure the temperature of the water leaving it, which means it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

Return sensor faulty

Your boiler has lost the ability to measure the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

Safety thermostat activation

Your boiler has detected that it is dangerously overheating because the water is failing to flow through the system as it should.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes